Non-Profit - CASA Court Appointed Special Advocate for 2 years with experience in ensuring that abused or neglected children are provided with a safe and healthy environment.
Twenty-five plus years in Finance, Insurance,Administrative, and Managerial.
Dedicated Social Worker offering 3 years of crisis intervention expertise. Offering comprehensive background in social services as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
22
22
years of professional experience
Work History
CVS Supervisor
DFPS
Marshall, TX
03.2023 - 06.2023
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Monitored workflow to improve employee time management and increase productivity.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Achieved results by working with staff to meet established targets.
CVS Specialist
Department Of Family And Protective Services
Longview, TX
04.2020 - 03.2023
2 Years as Unit Team Lead
Assigned to Special Team to Manage and Maintin Abandonded Cases in 4 Counties
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Followed all company policies and procedures to deliver quality work.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
Monitored case progress for timely completion and compliance with applicable regulations.
Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Advocated for client rights and represented client interests at administrative hearings.
Monitored clients' progress to adjust treatment plans accordingly.
Developed and maintained strong relationships with community resources for successful referrals.
Educated clients and families on mental health, wellness and recovery topics.
Conducted home visits to assess clients' home environment and provide support.
Assisted clients in identifying community resources and connecting with appropriate services..
Utilized evidence-based practices to provide effective interventions for clients..
RTI Interventionist
Panola Charter School
Carthage, United States
05.2016 - 06.2020
Monitored student performance to evaluate effectiveness of instructional strategies.
Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Implemented behavior modification techniques to improve student social and academic performance.
Designed individual education plans to encourage student growth according to different learning abilities and needs.
Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
Provided emotional support to students and families.
Improved behavior by modeling positive choices and teaching socially-acceptable options.
Paraprofessional /RTI Interventionist
Hallsville ISD
Hallsville, TX
10.2013 - 06.2016
Communicate with parents, teachers, and paraprofessionals in regards to students who are receiving services on Tier 2 or Tier 3 or special education
Coordinate services for students such as Reading Advantage, Social Skills Groups, in school counseling, and guidance services
Write goals and interventions that address the needs of each individual student who is referred to the RtI Team
Create an atmosphere of sharing and cooperation at meetings with teachers and parents are offered a variety of interventions to choose from
Devised special instructional aides to meet individual educational deficiencies
Monitored student performance to evaluate effectiveness of instructional strategies.
Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Implemented behavior modification techniques to improve student social and academic performance.
Provided emotional support to students and families.
Investment Analyst /Life, Health and Supplemental Insurance Agent
Self Employed
Longview, TX
01.2003 - 12.2020
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Conducted detailed investment analysis, calculations and reports.
Developed tailored health insurance plans to meet individualized client needs.
Developed and implemented marketing strategies to drive health insurance sales.
Educated clients about health insurance coverage options, benefits and costs.
Developed relationships with providers and networks to achieve favorable client coverage.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Reviewed and analyzed project spending throughout project life cycle.
Researched and identified potential new markets.
Met with customers to provide information about available products and policies.
Accounts Receivable and Payable Specialist
Longview Staffing Professionals
Longview, TX
02.2012 - 07.2013
Accounts payable and receivable
Created client database in Quick books
Find and compare venders to fill inventory need
Create the vender's accounts and Case Management
Create sale price and cost list
Tracked sales, inventory, accounts receivable and payable.
Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
Maintained accurate and complete records to document transactions and support decision-making.
Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
Executive Assistant
Aflac
Covington, LA
06.2004 - 11.2004
To the Regional Manager in the state of Louisiana
Interpreting complicated financial information
Regularly meeting with company managers, stock market traders, fund managers, and stockbrokers
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Conducted research and analyzed data to provide detailed reports on various business topics.
Upheld strict timetables by maintaining accurate, balanced calendars.
Wrote reports, executive summaries and newsletters.
Worked with senior management to initiate new projects and assist in various processes.
Administrative Assistant /Rx Administrator
Eckerd Corporation, District Office
Longview, TX
01.2003 - 01.2004
Scheduled all appointments and reservations for the District Office
Coordinated all payroll and productivity in order to manually calculate payroll hours involving a district of 32 to 37 stores with 300 employees
Promoted to Rx Administrator and scheduler
Coordinated Rx compliance regulated by the Corp., state, and federal government
Scheduled and tracked time for 140 pharmacist
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Insurance Agent
Aflac
Hallsville , TX
01.2001 - 12.2003
Insurance
Contracted with, as an independent agent
Specialized in Medical, Life, supplemental insurance, and annuities.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Approached potential clients by using direct marketing mailings and phone contacts.
Cross-sold insurance products to existing clients to reach sales targets.
Developed and implemented marketing strategies to boost sales and increase customer base.
Prepared and reviewed insurance applications to verify compliance with regulations.
Education
Bachelor of Science - Psychology in Applied Behavior Analysis
Purdue University Global
Timeline
CVS Supervisor
DFPS
03.2023 - 06.2023
CVS Specialist
Department Of Family And Protective Services
04.2020 - 03.2023
RTI Interventionist
Panola Charter School
05.2016 - 06.2020
Paraprofessional /RTI Interventionist
Hallsville ISD
10.2013 - 06.2016
Accounts Receivable and Payable Specialist
Longview Staffing Professionals
02.2012 - 07.2013
Executive Assistant
Aflac
06.2004 - 11.2004
Investment Analyst /Life, Health and Supplemental Insurance Agent
Self Employed
01.2003 - 12.2020
Administrative Assistant /Rx Administrator
Eckerd Corporation, District Office
01.2003 - 01.2004
Insurance Agent
Aflac
01.2001 - 12.2003
Bachelor of Science - Psychology in Applied Behavior Analysis