Summary
Overview
Work History
Skills
Timeline
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Melanie Hughes

Searsport,ME

Summary

With a proven track record at Bank of America for 29 years, I excel in global program management and leadership development, significantly growing the Military Connections community and enhancing manager excellence. My expertise in collaborative learning and strategic planning, coupled with a talent for fostering diversity and inclusion, drives substantial organizational achievements and employee growth.

Overview

10
10
years of professional experience

Work History

Manager Excellence Consultant

Bank of America
05.2024 - 01.2025
  • Provided targeted support to mid-level managers, focusing on leadership development and advancing key enterprise priorities.
  • Facilitated monthly collaborative learning circles, enabling new managers to excel in their roles by aligning learning with enterprise initiatives.
  • Delivered interactive sessions for high-potential managers, equipping them with tools and strategies for career and leadership growth.



Veteran Development Program Manager

Bank of America
01.2021 - 07.2024

Developed professional skills for hundreds of veterans by managing and executing all logistics of the program including securing senior leader guest speakers, scheduling/facilitating prep-calls, hosting sessions, coaching/consulting participants, and analyzing survey results for improvement opportunities.

Talent Consultant

Bank of America
11.2014 - 05.2024
  • Managed the Enterprise Veteran Development Program, developing professional skills for hundreds of veterans and expanding the program globally (U.S., U.K., and India).
  • Created a "Managing a Veteran Toolkit" to support veteran employees and their managers with identifying and leveraging transferable skills
  • Grew the Military Connections on-line social community from 700 to over 20,000 members.
  • Delivered learning opportunities as a Manager Learning Consultant achieving participation rates above enterprise benchmarks.
  • Led the Manager Excellence Community Program, scaling membership from 1,200 to over 20,000 globally and driving year-over-year engagement growth.


Skills

    Technical Skills

  • Leadership Development Programs
  • Collaborative Learning Facilitation
  • Curriculum Review
  • Employee Relations and Policy Compliance
  • Training and Instruction (In-Person and Virtual)
  • Data Analysis and Survey Feedback interpretation
  • Global Program Management
  • Talent Acquisition and Onboarding

    Soft Skills

  • Leadership and Team Motivation
  • Communication and Presentation
  • Conflict Resolution and Mediation
  • Adaptability and Change Management
  • Coaching and Mentoring
  • Strategic Planning and Execution
  • Interpersonal Relationship Building
  • Problem-Solving and Decision- Making

Timeline

Manager Excellence Consultant

Bank of America
05.2024 - 01.2025

Veteran Development Program Manager

Bank of America
01.2021 - 07.2024

Talent Consultant

Bank of America
11.2014 - 05.2024
Melanie Hughes