Melanie Hurtado
Medford
Summary
I have worked in customer service and healthcare for 2+ years in a fast-paced environment. Skilled in assisting with procedures, managing surgical instruments, and maintaining sterile environments. Known for effective collaboration, adaptability, and delivering reliable outcomes in dynamic settings. Experience in inventory management and customer service excellence, adaptable to dynamic retail environments. Dedicated to providing quality service and assisting customers. Have the ability to multitask and excellent communication and relationship with customers and coworkers. I'm eager to join a new team and work in a different environment that will help me grow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Surgery Aide
Asante Rogue Regional Medical Center
05.2023 - 01.2026
- Demonstrated commitment to patient privacy by adhering strictly to HIPAA regulations when handling sensitive information.
- Upheld high standards of cleanliness in the operating room by consistently following established protocols for sanitization and waste disposal.
- Facilitated seamless transitions between surgeries by efficiently turning over the operating room for subsequent cases.
- Coordinated patient care by ensuring timely transport to and from the operating room.
- Fostered a positive work environment within the surgical team through strong collaboration and open communication.
Grocery Store Stocker
Grocery Outlet Bargain Market
10.2021 - 06.2022
- Stocked shelves efficiently to maintain optimal inventory levels.
- Organized products by category and expiration dates for improved accessibility.
- Assisted in unloading deliveries and verifying received items against invoices.
- Monitored stock levels, promptly reporting shortages to management.
- Coordinated with department managers to ensure adequate stock levels were maintained throughout the store.
- Demonstrated adaptability by willingly taking on additional duties during peak times or staff shortages, maintaining store performance and customer satisfaction.
Retail Associate
HomeGoods
02.2020 - 10.2021
- Part time cashier/stocker
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to optimize visual appeal and drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Trained new associates on store policies, procedures, and customer service standards.
Retail Associate
American Eagle
07.2019 - 02.2020
- Part time cashier/stocker
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Collaborated with team members to implement promotional strategies and in-store events.
Education
High School Diploma -
Rogue Community College
Medford, OR01-2027
High School Diploma - undefined
Logos Charter School
Medford, OR06.2019
Skills
- Customer Service, Communication Skills
- Quick Learner
- Bilingual
- Problem Solving
- Eye for detail
- Computer Skills
- Can multitask
- Familiar with medical terminology
- Operating room etiquette
- Critical thinking
- Setting up and operating equipment
Certification
- Basic Life Support License - 6/4/2025
Languages
Spanish
Fluent: reading, writing, speaking
Timeline
Surgery Aide
Asante Rogue Regional Medical Center
05.2023 - 01.2026
Grocery Store Stocker
Grocery Outlet Bargain Market
10.2021 - 06.2022
Retail Associate
HomeGoods
02.2020 - 10.2021
Retail Associate
American Eagle
07.2019 - 02.2020
High School Diploma - undefined
Logos Charter School
High School Diploma -
Rogue Community College