Melanie Ibanez
Allons,TN
Summary
Dynamic and results-oriented professional with experience at Academy Sports Outdoors Distribution Center, demonstrating exceptional customer service and a strong willingness to learn. Skilled in truck loading and fostering teamwork, I have significantly contributed to workplace efficiency and customer satisfaction. My expertise in safety awareness and hospitality service underpins my ability to excel in fast-paced environments.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
2
2
years of professional experience
Work History
Laborer
Academy Sports Outdoors Distribution Center
08.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
Server
The Steel Coop
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
High School Diploma -
Volunteer State Community College
Gallatin, TN05-2023
Skills
- Willingness to learn
- Safety awareness
- Truck loading and unloading
- Carrying heavy loads
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Exceptional customer service
- Food safety practices
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Laborer
Academy Sports Outdoors Distribution Center
08.2024 - Current
Server
The Steel Coop
10.2022 - Current
High School Diploma -
Volunteer State Community College
Similar Profiles
Dan'Neysha KendrickDan'Neysha Kendrick
Production Team Member at Academy Sports & Outdoors Distribution CenterProduction Team Member at Academy Sports & Outdoors Distribution Center
Marqus FacaMarqus Faca
E-Commerce Team Member at Academy Sports & Outdoors Distribution CenterE-Commerce Team Member at Academy Sports & Outdoors Distribution Center
Seth DePolitteSeth DePolitte
Equipment Operator at Academy Sports & Outdoors Distribution CenterEquipment Operator at Academy Sports & Outdoors Distribution Center