Melanie Jenkins
Coldwater
Summary
Skilled training and development professional with strong focus on team collaboration and achieving results. Proven ability to design and implement effective training programs, enhance employee performance, and adapt to changing needs. Known for excellent communication, leadership, and problem-solving skills, driving impactful outcomes in organizational development.
Overview
15
15
years of professional experience
Work History
Logistics Operations Manager
Total Quality Logistics Inc.
02.2020 - 03.2025
- Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
- Streamlined logistics operations by implementing efficient processes and procedures.
- Identified areas of opportunity for process improvement, leading to increased efficiency and reduced errors.
- Increased order fulfillment accuracy by developing a comprehensive tracking system.
- Coordinated transportation schedules to meet tight delivery deadlines while minimizing costs.
Training and Development Coordinator
Great Clips
05.2010 - 01.2025
- Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
- Developed customized training materials, including manuals, job aids, and online resources to support employee learning objectives.
- Evaluated training effectiveness through feedback surveys and performance metrics, optimizing content as needed.
- Collaborated with management to identify skill gaps, aligning training initiatives with organizational goals.
- Partnered with external vendors to source specialized training content when necessary, broadening the scope of available resources.
- Spearheaded leadership development programs, fostering a culture of continuous growth and improvement.
Education
Cosmetology And Barbering License - Cosmetology And Barbering
Grant School of Cosmetology And Barbering
Bethel, OH05-2010
Skills
- Organizational development
- Problem resolution
- Verbal and written communication
- Employee engagement
- Active listening
- Critical thinking
- Customer relations
- Relationship building
- Data entry
Timeline
Logistics Operations Manager
Total Quality Logistics Inc.
02.2020 - 03.2025
Training and Development Coordinator
Great Clips
05.2010 - 01.2025
Cosmetology And Barbering License - Cosmetology And Barbering
Grant School of Cosmetology And Barbering
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