Melanie Jones
Union City,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Quicktrip
Atlanta, GA
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Delivery manager
Six and Seven Logistics
Fairburn, Georgia
03.2022 - 10.2023
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
Sales Agent
Loya Insurance Company
Atlanta, Georgia
06.2021 - 03.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Receiver/Stocker
Lowe’s Home Improvement
East Point, Georgia
07.2020 - 06.2021
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Unloaded pallets and deliveries and organized products in warehouse.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
Warehouse Sorter
Amazon
Atlanta, GA
12.2019 - 07.2020
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
- Adhered to company policies and procedures while performing daily tasks, contributing to overall operational success.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
Education
Diploma -
Langston Hughes High School
Fairburn05.2020
Skills
- Trustworthy
- Organizational Skills
- Team Management
- Date Management
- Active Listening
- Team Building
- Positive Attitude
- Critical Thinking
- Customer service and engagement
- Inventory control
- Sales expertise
- Supervision
- Staff management
- Operations management
- Sales techniques
- Sales management
- Product management
Timeline
Assistant Store Manager
Quicktrip
10.2023 - Current
Delivery manager
Six and Seven Logistics
03.2022 - 10.2023
Sales Agent
Loya Insurance Company
06.2021 - 03.2022
Receiver/Stocker
Lowe’s Home Improvement
07.2020 - 06.2021
Warehouse Sorter
Amazon
12.2019 - 07.2020
Diploma -
Langston Hughes High School