Melanie Jordan
Orangeburg,SC
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
G. Russell Garner, CLU, LLC
2021.12 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Created and updated records and files to maintain document compliance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Manager
Greener Habitats, Inc.
2016.11 - 2021.12
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Completed weekly payroll for 4-5 employees.
Office Secretary
Willshire Farms, Inc.
2014.02 - 2016.11
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Took sod orders from clients via phone and website.
- Scheduled the deliveries in a timely manner.
Education
Associate of Arts - Business
Orangeburg Calhoun Technical College
Orangeburg, SC06.1995
Skills
- Verbal Communication
- Scheduling appointments
- Billing and Invoicing
- File Organization
- Database entry
- Document Scanning
- Confidentiality handling
- Word Processing
- Payroll
- Customer Engagement
- Leadership and supervision
- Operations Management
- Customer Service
- Administrative Support
- Computer Skills
- Data Entry
- Computer Proficiency
- Office Administration
- Filing
- Client Relations
- Dedicated Team Player
- Office Management
- Clerical Support
- Customer and client relations
Timeline
Administrative Assistant
G. Russell Garner, CLU, LLC
2021.12 - Current
Administrative Manager
Greener Habitats, Inc.
2016.11 - 2021.12
Office Secretary
Willshire Farms, Inc.
2014.02 - 2016.11
Associate of Arts - Business
Orangeburg Calhoun Technical College
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