Melanie Keally
Pittsburgh,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organizational success. Talent for team building, leading and motivating team members. Strength in building and maintaining partnerships through out a diverse range of team members and multiple departments.
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Senior Operations Specialist/Food District Leader
GetGo
06.2022 - Current
- Trained and mentored 50 leaders in 2022/2023.
- Delivered tactical and strategic support for Boot camp Project.
- Provided operations support for District Leaders and Store Leadership, including administrative and financial aspects.
- Led team in establishing and implementing GetGo processes. Developing leaders in operational excellence.
- Identified workflow improvements which resulted in organizational cost savings.
- Direct and lead monthly kitchen sites calls and provide resources to leadership
District Leader Go Forward Project
GetGo
09.2021 - 06.2022
- Trained and guided store leadership to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively controlling labor costs
- Implemented innovative programs to increase team member loyalty and reduce turnover.
- Involved in store opening processes including construction and training for three locations.
Programs Administrator
GetGo
01.2020 - 09.2021
- Followed established auditing processes to meet internal and regulatory requirements for stores in East Division.
- Documented auditing information utilizing corporate system.
- Prepared and distributed risk and audit reports to appropriate District Leaders, Directors and Store Leadership
- Guided leadership in developing remediation plans based on audit findings and recommendations.
- Executed Self Check out company initiative.
Executive Store Leader
GetGo #3476 #3399 #3064
08.2017 - 06.2020
- Oversaw team of with consistent record of exceeding targets through exceptional leadership and motivational strategies.
- Eliminated waste in time, resources and workflows to enhance team performance.
- Drove change by setting ambitious targets and helping team members achieve goals with strategic plans incorporating personnel strengths.
- Interacted well with leaders of different departments to create strong partnerships. Guest and team member connections built to
- Cultivated and strengthened relationships using strong issue resolution and communication skills. Initiated mentoring with several Assistant Leaders to improve their individual strengths.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
Kent State University
Kent, OHSkills
- Leadership Abilities
- Process Improvements
- Leadership Training and Development
- Operational Planning
- Strategic Planning and Execution
- P & L and Profitability Improvement
Timeline
Senior Operations Specialist/Food District Leader
GetGo
06.2022 - Current
District Leader Go Forward Project
GetGo
09.2021 - 06.2022
Programs Administrator
GetGo
01.2020 - 09.2021
Executive Store Leader
GetGo #3476 #3399 #3064
08.2017 - 06.2020
Kent State University
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