Melanie Lee
Aylett,VA
Summary
Dynamic Clinical Nurse Informaticist with extensive experience at Bon Secours Mercy Health, excelling in Epic applications and clinical data analysis. Proven ability to enhance patient care through effective education and emotional support, while optimizing workflows and collaborating with interdisciplinary teams to achieve operational excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Nurse Informaticist
Bon Secours Mercy Health
Cincinnati, Ohio
05.2025 - Current
- Developed patient care plans collaboratively with interdisciplinary teams.
- Educated patients and families on health management and discharge instructions.
- Provided compassionate support to patients during procedures and treatments.
- Coordinated effective communication of patient needs with healthcare providers.
- Implemented infection control measures to ensure a safe environment for patients.
- Administered medications according to physician orders and facility protocols.
- Monitored patient vital signs, documenting changes in electronic health records.
- Participated in staff training sessions to enhance nursing skills and knowledge.
EHR Appications and Integration Lead-OCIO
Bon Secours Mercy Health
Cincinnati, Ohio
07.2023 - 05.2025
- Identified customer needs promptly to enhance service efficiency.
- Resolved issues through knowledgeable, friendly support to boost satisfaction.
- Assisted customers with inquiries, improving overall service experience.
- Collaborated with cross-functional teams to achieve operational objectives.
- Maintained current industry knowledge through ongoing education and advanced training.
- Utilized software tools to streamline processes and enhance performance.
- Developed functional solutions, resulting in significant cost savings.
- Prioritized tasks effectively to meet service goals efficiently.
Epic Application Analyst
Bon Secours Mercy Health
Cincinnati, Ohio
12.2010 - 07.2023
- Resolved technical issues related to Epic applications in a timely manner.
- Configured Epic software settings to optimize user experience and functionality.
- Collaborated with healthcare teams to enhance electronic health record workflows.
- Assisted in testing new software releases and updates within the application environment.
- Supported the integration of Epic applications with other healthcare information systems.
- Collaborated with technical teams to ensure successful implementation of projects within established timelines.
- Implemented best practices for security management within the Epic application environment.
- Provided support on applications related issues and monitored performance of the applications.
- Configured systems, designed workflows, and created documentation for end users.
- Researched new technologies that could improve process automation within Epic applications.
- Developed and managed project plans while providing status updates to management.
- Developed, documented and revised system design procedures and quality standards.
Labor and Delivery Charge Nurse
Bon Secours St. Mary's Hospital
Richmond, Virginia
12.2000 - 12.2010
- Provided education and support to expectant mothers throughout labor process.
- Implemented infection control best practices in perinatal care environments.
- Conducted training sessions for new staff on labor and delivery protocols.
- Developed individualized birthing plans based on patient preferences and health history.
- Monitored vital signs and fetal heart rates using advanced monitoring systems.
- Supervised nursing staff during labor and delivery procedures to ensure safety.
- Managed staffing schedules to meet demands of busy labor and delivery unit.
- Coordinated communication between patients, families, and healthcare providers during childbirth.
Mother-Baby Registered Nurse
Bon Secours St. Mary's Hospital
Richmond, Virginia
02.2000 - 12.2000
- Monitored vital signs of newborns and mothers during recovery periods.
- Administered medications and treatments as prescribed by healthcare providers.
- Conducted assessments to identify potential health concerns in infants and mothers.
- Educated families on newborn care and safety practices.
- Provided emotional support to families during postpartum adjustments.
- Collaborated with interdisciplinary team to develop comprehensive care plans.
- Maintained accurate documentation of patient assessments and treatments.
- Encouraged bonding through skin-to-skin contact immediately after birth.
Registered Nurse, Medical-Surgical Unit
Bon Secours Memorial Regional Medical Center
Mechanicsville, Virginia
04.1999 - 02.2000
- Developed and implemented patient care plans in collaboration with interdisciplinary teams.
- Conducted thorough assessments to identify patient needs and complications.
- Managed IV therapy, including line insertion, maintenance, and troubleshooting.
- Ensured compliance with safety protocols and infection control measures.
- Provided direct nursing care to medical-surgical patients, including treatments and documentation.
- Administered prescribed medications and monitored patient responses in a fast-paced environment.
- Responded effectively to life-threatening situations using advanced cardiac life support protocols.
- Instructed patients and families on health promotion activities like nutrition and wound care.
Education
Diploma of Nursing - Nursing
Southside Regional School of Nursing
Petersburg, VA05-1996
Associate of Science -
Richard Bland College
Petersburg, VA05-1996
Skills
- Epic applications
- Clinical data analysis
- Electronic health records
- Customer service
- Patient education
- Emotional support
- Technical troubleshooting
- Staff training
- Workflow optimization
- Team collaboration
Certification
Virginia Board of Nursing-Compact Licensed as a Registered Nurse-License Number 0001160512-Expires 8/31/2027
Epic Certified in Inpatient Clinical Documentation and Stork
Timeline
Clinical Nurse Informaticist
Bon Secours Mercy Health
05.2025 - Current
EHR Appications and Integration Lead-OCIO
Bon Secours Mercy Health
07.2023 - 05.2025
Epic Application Analyst
Bon Secours Mercy Health
12.2010 - 07.2023
Labor and Delivery Charge Nurse
Bon Secours St. Mary's Hospital
12.2000 - 12.2010
Mother-Baby Registered Nurse
Bon Secours St. Mary's Hospital
02.2000 - 12.2000
Registered Nurse, Medical-Surgical Unit
Bon Secours Memorial Regional Medical Center
04.1999 - 02.2000
Diploma of Nursing - Nursing
Southside Regional School of Nursing
Associate of Science -
Richard Bland College
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