Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Lewis

Asheboro,NC

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
21
years of professional experience

Work History

Office Manager

RoadSafe Traffic Systems, Inc
02.2003 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Reported to senior management on organizational performance and progress toward goals.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Maintained complete documentation and records of all purchasing activities.
  • Checked items received against items ordered by verifying receipts.
  • Computed and created purchase orders in Viepoint to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Monitored incoming contracts and service agreements for correct pricing and information.

Education

Associate of Science - Accounting

ECPI College of Technology
Greensboro, NC

Skills

  • Staff Hiring
  • Workforce Management
  • Operations Management
  • Inventory Control
  • Customer Service
  • Contract Administration
  • Staff Management
  • Data Entry
  • Billing
  • Office Management

Timeline

Office Manager

RoadSafe Traffic Systems, Inc
02.2003 - Current

Associate of Science - Accounting

ECPI College of Technology
Melanie Lewis