Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Lopez

San Diego,CA

Summary

Dynamic professional with customer service skills developed at Merrill Gardens. Proven ability to enhance guest engagement and manage cash handling with precision at Party City and The Crossroads BBQ. Recognized for maintaining cleanliness standards and ensuring quality control, contributing to an enjoyable dining experience. Strong work ethic and memory retention drive consistent success in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Merrill Gardens
06.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

The Crossroads BBQ
10.2023 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Increased sales of promotional items by informing customers about current offers.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.

Cashier

Party City
07.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Monterey High School
Monterey, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Cleanliness standards

Certification

  • CA CPR/ AED / First Aid Certified
  • Food Handlers Certification

Languages

Spanish
Native or Bilingual

Timeline

Server

Merrill Gardens
06.2024 - 08.2025

Cashier

The Crossroads BBQ
10.2023 - 05.2024

Cashier

Party City
07.2021 - 08.2022

Monterey High School

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