Melanie Lopez
Pasadena,TX
Summary
Adept at transforming office environments into efficient, streamlined operations, I leveraged my expertise in document management and team collaboration at Kelly Services (onsite @ Dow Chemical). My approach not only enhanced interdepartmental communications but also fostered a positive work culture, significantly boosting productivity. With a knack for problem-solving and a commitment to excellence, I consistently deliver results that exceed employer expectations.
Overview
10
10
years of professional experience
Work History
Office Professional
Kelly Services (onsite @ Dow Chemical)
04.2014 - 06.2024
- Collaborated closely with other team members to ensure efficient workflow across various functions within the office setting.
- Developed streamlined processes for handling incoming mail, reducing clutter and improving overall organization within the office space.
- Facilitated communication between departments by creating a centralized system for sharing information and resources.
- Expanded networking opportunities for the company by representing it at industry conferences or events as needed.
- Ensured seamless onboarding experience for new hires by preparing training materials and organizing orientation sessions.
- Assisted in the development and implementation of office policies and procedures, ensuring compliance with industry regulations and best practices.
- Managed scheduling for multiple conference rooms, ensuring timely meetings and optimal use of space.
- Boosted team morale through the organization of staff events, fostering a positive work environment for all employees.
- Contributed to project success by providing administrative support in data entry, research tasks, and report generation as needed.
- Handled sensitive information with discretion while maintaining strict confidentiality standards when working with personnel files or other private documents.
- Implemented effective time management strategies to prioritize tasks effectively and meet deadlines consistently in a fast-paced work environment.
- Reduced operational costs by negotiating with vendors for lower prices on office supplies and services.
- Managed inventory of office supplies and equipment, proactively addressing shortages or maintenance needs to minimize downtime.
- Supported event planning initiatives by coordinating logistics, managing guest lists, and overseeing setup and teardown procedures.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Assisted with budgeting and financial management to keep office operating within budget.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
R&D Administrative Specialist
Dow Chemical
07.2022 - 06.2023
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Offered technical support and troubleshot issues to enhance office productivity.
- Boosted employee morale by planning team-building activities and corporate events.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Conducted research to assist with routine tasks and special projects.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Fostered positive client relationships by promptly addressing questions or concerns related to their case files.
- Supported departmental goals by collaborating with colleagues on cross-functional projects.
- Identified communication channels to set roadmap to distribute information.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
Skills
- File Organization
- Document Management
- Records Management
- Meeting Scheduling
- Spreadsheet Creation
- Calendar Management
- Report Preparation
- Expense Reporting
- Presentation Development
- Positive Attitude
- Time Management
- Valid Driver's License
- Dedicated Team Player
- Verbal Communication
- Relationship Building
- Organizing and Categorizing
- Prioritizing Work
- Strong Problem Solver
- Office Administration
- Scheduling appointments
- Data Entry
- Professional and mature
- Excel spreadsheets
- Appointment Scheduling
- Scheduling
- Documentation And Reporting
- Schedule Management
- Resourceful
- Issue Resolution
- Inventory Management
Accomplishments
Held yearly contractor safety banquet from 100-300 guest. Handling invitations, RSVP RSVP response data, foor, decorations, awards, Food, dessert, alcohol choices, as well as venue choice. Co-hosted the entire event.
Additional Information
Knowledgeable in Microsoft office, excel, word, power point, etc.
Maintained SDS's for onsite chemicals, for 4 Dow locations. Collaborated with co-worker to create a database to streamline SDS's management and cut back the amount of SDS's from 10k+ to approximately 4k. Ensuring there were no duplicates and SDS's in system were updated, required/not-requied, and archived properly.
Timeline
R&D Administrative Specialist
Dow Chemical
07.2022 - 06.2023
Office Professional
Kelly Services (onsite @ Dow Chemical)
04.2014 - 06.2024