Melanie Malesic
Sunnyvale,California
Summary
Melanie Malesic is a resourceful paralegal student, recognized for her high productivity and efficiency in completing tasks. She has specialized skills in legal research, case management, and document preparation, which ensure thorough and accurate work. Melanie excels in critical thinking, problem-solving, and communication, enabling her to collaborate effectively with legal teams to meet tight deadlines and support complex cases. She is dedicated to maintaining confidentiality and upholding the integrity of all legal proceedings.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Cedar Crest Nursing Center
Sunnyvale, CA
02.2022 - Current
- Complied with HIPAA requirements to protect patient confidentiality.
- Checked in visitors at the front desk, following SCDPH guidelines by taking their temperatures, and ensuring they wore masks at all times.
- Communicated with patients compassionately, while maintaining the privacy of their medical information.
- Operated a multi-line phone system, addressed inquiries, took messages, and directed callers to the appropriate personnel and patients.
- Recorded messages from patients were promptly relayed to the relevant staff.
- Maintained a tidy reception area by restocking supplies such as masks, hand sanitizer, and tissues.
- Routed laboratory and diagnostic results to the appropriate staff members.
- Followed infection control procedures to ensure the safety of patients and staff.
- Handled incoming mail by sorting letters according to departmental guidelines.
- Utilized the Resource and Patient Management System (RPMS) and the Electronic Health Record (EHR) system effectively.
- Advocated for patients by supporting and respecting their basic rights, values, and beliefs.
Education
Associate of Arts - Paralegal Studies
De Anza College
Cupertino, CAAssociate of Science - Administration of Justice For Transfer
De Anza College
Cupertino, CASkills
- Administrative Support
- Customer Service and Hospitality
- HIPAA Compliance
- Legal Compliance
- Confidentiality
- Legal Research and Writing
- Solution-Oriented
- Proficient in MS Office and Westlaw
- Document Preparation
- Case Briefs
- IRAC Memos
- Electronic Filing
- Multi-line Telephone Systems
- Email and Telephone Decorum
- Team Player and Independent Worker
- Organized Multi-Tasker
Affiliations
When I’m not busy with work or focusing on my school assignments, I love to engage in a variety of activities. One of my favorite pastimes is playing video games. I enjoy both cozy games like Stardew Valley and competitive multiplayer games with friends. Music is another passion of mine; I listen to a wide range of genres, from upbeat pop to early 60s soul music, depending on my mood. Additionally, I am an avid basketball fan. I enjoy watching games, following teams, and analyzing players' strategies and performances. These activities help me unwind and make the most of my free time.
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Front Desk Receptionist
Cedar Crest Nursing Center
02.2022 - Current
Associate of Arts - Paralegal Studies
De Anza College
Associate of Science - Administration of Justice For Transfer
De Anza College
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