Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager
Melanie Mann

Melanie Mann

Executive Assistant C-Suite

Summary

Highly skilled administrative professional with expertise in advanced tasks including scheduling, email correspondence, accounting, budgeting, and travel arrangements. Highly skilled in supporting and aligning with cross-functional teams, managing deliverables, and nurturing relationships. Respected Leader EA who mentors, develops and coaches Administrative Professionals. Highly proficient in technical administration, SaaS and Project Management. Proven ability to streamline workflows, facilitate meetings, and train new employees. Committed to continuous learning and staying up-to-date with technical proficiencies. Continually curious and solutions-driven.

Overview

17
17
years of professional experience

Work History

Executive Assistant to the Chief Growth Officer

bswift
Chicago, IL
09.2023 - Current

rectly support 8 ELT/ SLT members across Sales, Marketing and Communications
• Travel Coordination: Plan and arrange travel arrangements, including flights, accommodations, and transportation, to facilitate seamless business trips for sales executives.
• Calendar Management: Maintain and organize executive calendars, ensuring meetings, appointments, and events are scheduled efficiently and conflicts are minimized.
• Meeting Preparation: Prepare meeting materials, presentations, and reports to ensure executives are well-informed and equipped for engagements with clients, prospects, and internal stakeholders.
• Communication Liaison: Act as a primary point of contact for internal and external communication, handling phone calls, emails, and inquiries promptly and professionally.
• Sales Support: Assist in managing sales documents, contracts, and proposals, ensuring accuracy and compliance with company policies and procedures.
• Data Management: Maintain and update sales metrics, and performance dashboards, providing regular reports and insights to sales leaders.
• Event Coordination: Coordinate sales events, conferences, and trade shows, managing logistics and logistics to ensure successful participation and representation.
• Relationship Building: Lead and develop Admin Team.
• Worked effectively in fast-paced environments.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

Executive Assistant to the Chief Executive Officer

BrandONE (Contract)
03.2023 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Created expense reports, budgets, and filing systems for management team.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.

Executive Assistant to the CCO

Milo's Tea Company
11.2019 - 03.2023
  • Provided comprehensive administrative support to CCO, including email management, report creation, travel planning, expense reports, presentation development, process improvement and analytics.
  • Facilitated team meetings, executive meetings, and national events while ensuring budget compliance.
  • Assisted Executive Leadership team in various projects, including new hire orientations for 75 employees, quarterly and annual board and strategic planning presentations, and weekly customized, automated reports.
  • Managed technical applications and processes for internal workflow management and cross-departmental collaboration.
  • Initiated projects, anticipated department needs, established objectives, and adjusted plans to achieve goals. Responsible for Budget process.

Executive Assistant/ Event Manager Super Bowl LIII

AMB Group
Atlanta, GA
12.2018 - 10.2019
  • Manages meetings with internal and external parties to facilitate the planning of special events, including high-profile events such as Super Bowl LIII, CFA Peach Bowl, Atlanta United Matches, and Concerts at Mercedes Benz Stadium.
  • Develops comprehensive communication materials, including invitations, schedules, logistics, and other items to enhance event communication to a wide range of high-profile invitees, such as Celebrities, Heads of State, Politicians, Dignitaries, and esteemed members of the business community.
  • Demonstrates excellent work ethic, exceptional time management, and organizational skills to successfully balance multiple projects simultaneously.
  • Acts as the on-site liaison for assigned special events at Mercedes Benz Stadium, overseeing the entire event production process from beginning to end.
  • Serves as the primary contact for interactions with AMB Group, Office of the Chairman, and Chief of Staff, ensuring seamless coordination and communication throughout the event planning and execution process.

Executive Assistant to the COO & EVP Operations

PJ United, Inc.
07.2007 - 01.2018
  • Provided comprehensive administrative support to 2 Executive Vice Presidents, 7 Operating Partners, and Field Staff for 150 stores, including travel planning, meeting coordination, and expense reports.
  • Acted as liaison between EVPs and Field Staff, ensuring effective communication and coordination between two groups.
  • Managed all aspects of departmental budget process, including budget planning, tracking, and reconciliation.
  • Conducted M&A due diligence and handled post-acquisition administration, ensuring smooth integration of acquired companies.
  • Led implementation and rollout of MS Office 365, including training employees and providing ongoing support.
  • Oversaw budget reconciliation and conducted various sales, labor, and accounting analyses, preparing reports to facilitate decision-making.
  • Took responsibility for concept, design, and implementation of two interactive company websites, enhancing company's online presence.
  • Created professional PowerPoint presentations and prepared all published materials for meetings and events.
  • Worked independently on special projects and nonrecurring tasks, demonstrating adaptability and problem-solving skills.
  • Developed and reviewed legal documentation and contracts, ensuring compliance and mitigating risks.
  • Served as MS Office 365 Administrator and IT Manager, responsible for hardware and software builds, troubleshooting, and training.

Education

English, Pre Law

University of Montevallo
Alabama

Skills

  • MS Office 365 Administrator (Outlook, Excel, Word, PPT)
  • Salesforce Administrator
  • Inbox Management
  • Complex scheduling and travel coordination
  • SaaS and ERP systems
  • PowerPoint and Zeck Presentations
  • Adobe Creative Suite and Canva
  • PowerBI
  • Concur
  • G-Suite, Zoom, and Slack proficiency
  • MS PowerApps and Power Automate
  • Events, Project Management and Process Improvement
  • Initiative-taking problem-solver
  • Relationship Builder with high attention to detail and deadline focus
  • Polished communication skills
  • Business Administration
  • Confidentiality and Discretion
  • Report Analysis

Accomplishments

Microsoft Office 365 Administrator

Salesforce Administrator

Commercial Real Estate License

ADP Payroll certification

PJU Service Excellence Awards

PJU President's Award

Timeline

Executive Assistant to the Chief Growth Officer

bswift
09.2023 - Current

Executive Assistant to the Chief Executive Officer

BrandONE (Contract)
03.2023 - Current

Executive Assistant to the CCO

Milo's Tea Company
11.2019 - 03.2023

Executive Assistant/ Event Manager Super Bowl LIII

AMB Group
12.2018 - 10.2019

Executive Assistant to the COO & EVP Operations

PJ United, Inc.
07.2007 - 01.2018

English, Pre Law

University of Montevallo
Melanie MannExecutive Assistant C-Suite