Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Melanie Mantegna

Dover,PA
Melanie Mantegna

Summary

Proven Damage Prevention Specialist with a track record of enhancing safety and reducing damage claims at Stake Center Locating. Excelled in hazard identification and continuous learning, significantly improving project efficiency and client satisfaction. Skilled in emergency response and adept at fostering strong client relationships through clear communication. Experienced with utility detection and site analysis, ensuring accurate location of underground utilities. Uses advanced detection equipment to prevent service disruptions and maintain safety. Knowledge of industry standards and best practices, with focus on precision and teamwork.

Overview

19
years of professional experience
1
Certification

Work History

Stake Center Locating

Damage Prevention Specialist
02.2023 - 02.2024

Job overview

● Contributed to increased company reputation for professionalism and safety through meticulous attention to detail in locating underground utilities

  • Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
  • Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
  • Utilized advanced problem-solving skills to accurately identify complex underground utility configurations in challenging situations.
  • Completed large-scale projects expediently through effective time management skills that allowed for simultaneous handling of multiple locate requests.
  • Promoted a culture of safety among colleagues by actively participating in safety meetings and sharing best practices for utility locating.
  • Increased customer satisfaction by promptly addressing inquiries or concerns related to utility locates or markings.
  • Demonstrated consistent professionalism while interacting with clients, coworkers, and the public when performing job duties in various environments.
  • Expanded skillset by attending industry workshops, trainings, and conferences to stay current on new technologies and techniques in the field of utility locating.
  • Upheld a strong safety culture within the workplace by following company policies and procedures as well as local regulations pertaining to underground utilities protection.
  • Collaborated with team members to share knowledge, troubleshoot difficult locates, and improve overall efficiency.
  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities

Central Locating Service/ USIC

Lead Damage Prevention Specialist
11.2006 - 03.2022

Job overview

  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities
  • Enhanced safety by accurately identifying and marking underground utility lines.
  • Provided training to new employees on proper techniques for utility locating practices.
  • Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
  • Improved efficiency with prompt response to locate requests from contractors and homeowners.
  • Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
  • Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
  • Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
  • Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
  • Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
  • Increased customer satisfaction by providing thorough explanations of markings and utility locations.
  • Ensured compliance with federal, state, and local regulations during all utility locating activities.
  • Supported emergency response efforts by quickly locating damaged utilities for repair teams.
  • Reduced damage claims by meticulously locating and documenting buried utilities.
  • Developed strong relationships with clients through clear communication and timely follow-up on inquiries.

VSI Meter Service

Water Meter Technician
08.2005 - 11.2006

Job overview


  • Promoted a positive company image through professional interactions with customers during service calls, addressing any concerns or questions they may have.
  • Enhanced water meter reading accuracy by conducting routine maintenance and repairs on residential and commercial meters.
  • Contributed to team productivity by providing training and support to new technicians on equipment usage, safety protocols, and company policies.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.

Education

Maryland High School
, Baltimore, MD

High School Diploma
06.2001

Skills

  • Hazard Identification
  • Continuous Learning and Improvement
  • Incident Reporting
  • Emergency Response Planning

Certification

Railroad certifications

Timeline

Damage Prevention Specialist

Stake Center Locating
02.2023 - 02.2024

Lead Damage Prevention Specialist

Central Locating Service/ USIC
11.2006 - 03.2022

Water Meter Technician

VSI Meter Service
08.2005 - 11.2006

Railroad certifications

Maryland High School

High School Diploma
Melanie Mantegna