Melanie Martinez Carrera

Cashier

Acapulco Tropical Y Más

02.2023 - Current

Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Facilitated smoother checkout process, trained new employees on POS systems.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Welcomed customers and helped determine their needs.