Melanie Medina-Duque
Sunrise Senior Living
Grand Rapids,MI
2
Languages
1
Certification
2
years of professional experience
Compassionate healthcare worker with one year of experience in healthcare services. Skilled in coordinating patient care and effective communication, enhancing family and patient experiences. Strong problem-solving abilities and adaptability to evolving needs and committed to improving patient well-being.
Work History
Care Manager
1 Year 2 Months- Coordinated care plans with healthcare providers to enhance resident health outcomes.
- Evaluated and documented resident progress, ensuring data accuracy for reporting purposes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
Mortuary Assistant Intern
2 Months- Assisted funeral directors with arrangements, ensuring smooth operations during services.
- Maintained cleanliness and organization of the funeral home facilities and equipment.
- Supported grieving families by providing compassionate assistance throughout the service process.
- Managed inventory of supplies, ensuring availability for daily operations and events.
Education
High School Diploma
Skills
Clinical documentation
Patient safety
Care coordination
Care delivery
Patient and family support
Critical thinking
Decision-making
Certification
- Basic Life Support (BLS) Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Care Manager
Sunrise Senior Living
03.2025 - 05.2026Read More
Mortuary Assistant Intern
Metcalf & Jonkhoff Funeral Services
06.2024 - 08.2024Read More
Forest Hills Central Highschool
High School Diploma
Read More