Melanie Mendoza
Phoenix,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Level 6 Associate
In-N-Out Burgers
02.2022 - Current
- Promoted from level 1 to level 6 within a year of working and received a raise at each level.
- Gained skills from each level, starting from taking orders to cook burgers at a high standard required to become the store trainer.
- Accepted acknowledgement from the Store Manager and Divisional Manager while cooking and now obtained quality certification.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
All-Star Associate
In-N-Out Burgers
10.2024 - 12.2024
- Committed 60-80 hours a week to train new hires at new store openings.
- Utilized leadership skills to maintain a positive environment and help associates reach the next level.
- Communicated with store team while working to provide quality foods for customers.
- Prioritized helping customers over completing other routine tasks in store.
Assistant Manager
El Pollo Loco
06.2019 - 02.2022
- Acquired necessary skills to hire for different positions to help create the team needed.
- Led the team to success, to operate smoothly throughout the shift.
- Handled money before opening and after closing and submitted it to daily sales and inventory.
- Addressed customer complaints by email or phone calls to resolve issues to make customers happy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Washington High School
Phoenix, AZ05.2021
Undergraduate Degree - Business Administration
Arizona State University
Phoenix, AZ12.2025
Skills
- Bilingual (English-Fluent/Spanish-Native Language)
- Proficient in communication
- Leadership skills in teamwork
- Time management skills
- Training and mentoring
- Fast and efficient service worker
Community Service
Photo Club, Student Photographer, Phoenix, AZ, 2020-08, 2021-05, Photographed school activities by attending and publishing it in yearbooks. Held photo booths for students during school activities or dances for students to keep and accept funds to cover the photo club., Acquired skills in Photoshop during photography class that became useful for the photo club.
Timeline
All-Star Associate
In-N-Out Burgers
10.2024 - 12.2024
Level 6 Associate
In-N-Out Burgers
02.2022 - Current
Assistant Manager
El Pollo Loco
06.2019 - 02.2022
Undergraduate Degree - Business Administration
Arizona State University
High School Diploma -
Washington High School
Similar Profiles
Aily BencikAily Bencik
Associate at In-N-Out BurgersAssociate at In-N-Out Burgers
Cynthia AlcalaCynthia Alcala
In-N-Out Associate at In-N-Out BurgersIn-N-Out Associate at In-N-Out Burgers
Logan DavisLogan Davis
Associate at In-N-Out BurgersAssociate at In-N-Out Burgers
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio
Jovan WilderJovan Wilder
Real Estate Agent at Jason Mitchell GroupReal Estate Agent at Jason Mitchell Group