Melanie Miller
Justin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Northwest ISD
10.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Manager of Population Health-Care Coordination
Greater Baltimore Medical Center, GBMC
09.2011 - 12.2020
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Community Service Coordinator
Harford County Health Department
01.2009 - 08.2011
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Analyzed trends and data to inform decision-making and program development.
Education
West Virginia University
Morgantown, WVSkills
- Creative Thinking
- Project Management
- Community-Based Educational Programs
- Effective Communication
- Data entry and computer programs such as Microsoft Excel, Word, PowerPoint, Canava, Social Media and etc
- Writing and updating policies and procedures
Timeline
Substitute Teacher
Northwest ISD
10.2021 - Current
Manager of Population Health-Care Coordination
Greater Baltimore Medical Center, GBMC
09.2011 - 12.2020
Community Service Coordinator
Harford County Health Department
01.2009 - 08.2011
West Virginia University