Melanie Mills
Menifee,CA
Summary
Confident and compassionate chaplain seeking an opportunity to provide spiritual care, guidance and support to patients and their families with the commitment and encouragement to staff and field team.
Overview
15
15
years of professional experience
Work History
Spiritual Care Counselor
Charter Healthcare
10.2016 - 10.2023
- Assessing and listening to patient and family spiritual needs
- Uniting community clergy to the spiritual needs of patient and families
- Facilitated referrals to variety of educational and support groups, individual counseling and crisis response resources for bereaved families.
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
- Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
- Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
Chaplain Services Volunteer
Loma Linda Medical Center
02.2016 - 10.2016
- Provided spiritual care through visitation, counseling, and prayer.
- Self-motivated, with a strong sense of personal responsibility.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Attending Interdisciplinary rounds
- Extending community relations with clergy to meet spiritual needs of diverse populations.
Pastoral Care Volunteer
Revival Christian Fellowship
06.2012 - 09.2020
- Assisted with special events and bereavement programs.
- Attending pastoral care training
- Participating and led conversations in grief support groups
- Cultivating relationships within the bereavement community.
Sales Associate
Lane Bryant
10.2011 - 07.2014
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Built relationships with customers and community to promote long term business growth.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer personal needs.
Barista Shift Lead
Target
08.2008 - 08.2011
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Achieving sales, organized goals and teamwork communication
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
Master of Science - Chaplaincy
Loma Linda University
Redlands, CA06.2015
Bachelor of Arts - Psychology
Cedarville University
Cedarville, OH06.1993
Skills
- Crisis Management
- Client Advocacy
- Grief and Bereavement Support
- Family Support
- Final Arrangements Assistance
- Spiritual Guidance
- Effective Communication
- Community Clergy Outreach
Timeline
Spiritual Care Counselor
Charter Healthcare
10.2016 - 10.2023
Chaplain Services Volunteer
Loma Linda Medical Center
02.2016 - 10.2016
Pastoral Care Volunteer
Revival Christian Fellowship
06.2012 - 09.2020
Sales Associate
Lane Bryant
10.2011 - 07.2014
Barista Shift Lead
Target
08.2008 - 08.2011
Master of Science - Chaplaincy
Loma Linda University
Bachelor of Arts - Psychology
Cedarville University