Melanie Mitchem
Castle Rock,CO
Summary
- Hard working
- Able to stay calm in any situating
- Supervised a team of fifthteen
- Help create new procedures and help train on the new procedures
- Hiring manager
- On boarding
- Adjust to any environment
- Want to make a difference
Overview
13
13
years of professional experience
Work History
Records Supervisor
City Of Aurora
02.2019 - Current
- Reduced retrieval time for documents by designing a comprehensive labeling and indexing system.
- Collaborated with IT department to implement electronic records management system, reducing physical storage needs.
- Led cross-functional project teams in the implementation of new records management software solutions, resulting in increased efficiency and cost savings.
- Conducted ongoing evaluations of departmental performance, identifying areas for improvement and implementing necessary changes to optimize workflow processes.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
- Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
- Safeguarded confidential information by implementing strict security protocols for accessing sensitive police records and data.
- Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
Records Lead
City Of Aurora
02.2018 - 02.2019
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Oversaw team completing system training, program training and daily workflow training.
- Monitored unit training and training schedules.
- Executed training programs.
Records Technician
City Of Aurora
07.2017 - 02.2018
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Received and categorized incoming teletype and teletype information requests to begin document processing sequence.
- Contacted document requestors and obtained additional information required to process document requests.`
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Enhanced efficiency in records retrieval by designing and maintaining a comprehensive filing system.
- Supported internal investigations by promptly locating and providing relevant documents upon request.
Physical Therapy Aide
Select Thysical Yherapy
01.2016 - 07.2017
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained supply inventory by placing orders when supplies ran low.
- Recorded patient status in progress notes.
- Enforced safety procedures with all patients.
Child's Caregiver
Seymour Johnson AFB CDC
04.2011 - 07.2015
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
Education
Associate Of Arts And Sciences - Science Education
Arapahoe Community College
Littleton, CO06.2018
Skills
- Interpersonal abilities
- File Maintenance
- Records Management
- Document Control
- Training delivery
- Electronic Records Management
- Information Management
- Knowledge management
- Customer Service
- Multitasking and Organization
- Team Leadership
- Decision-Making
- Customer Service Management
- Phone and Email Etiquette
- Microsoft Office
- Employee Supervision
Timeline
Records Supervisor
City Of Aurora
02.2019 - Current
Records Lead
City Of Aurora
02.2018 - 02.2019
Records Technician
City Of Aurora
07.2017 - 02.2018
Physical Therapy Aide
Select Thysical Yherapy
01.2016 - 07.2017
Child's Caregiver
Seymour Johnson AFB CDC
04.2011 - 07.2015
Associate Of Arts And Sciences - Science Education
Arapahoe Community College