Melanie Mitchener
Galesburg,IL
Summary
Detail-oriented pharmacist known for exceptional customer service and communication skills. Proven track record in educating staff and patients about medication management, ensuring adherence to safety protocols and regulatory standards.
Overview
17
17
years of professional experience
Work History
Long-Term Care Staff Pharmacist
Critical Care Pharmacy
Peoria, IL
03.2020 - Current
- Reviewed and verified medication orders for accuracy and appropriateness in long-term care settings.
- Collaborated with interdisciplinary teams to optimize pharmacotherapy plans for patients.
- Educated nursing staff on medication management policies and procedures to enhance patient safety.
- Provided guidance on drug interactions, side effects, and therapeutic alternatives to improve treatment outcomes.
- Mentored pharmacy technicians in medication dispensing processes and clinical responsibilities.
- Analyzed patient medication histories to identify potential issues and recommend corrective actions.
- Implemented quality assurance measures to ensure compliance with regulatory standards and best practices.
Pharmacist
Walgreen's Pharmacy
Galesburg, IL
06.2019 - 03.2020
- Provided patient consultations, enhancing understanding of medication usage and side effects.
- Managed medication inventory, optimizing stock levels and minimizing waste.
- Educated patients about possible drug interactions and gave special administration instructions.
- Developed strong relationships with customers by addressing their concerns and providing personalized service.
- Administered prescription medications to public.
- Enhanced customer satisfaction through efficient prescription processing and timely delivery.
Staff Pharmacist
Preferred Pediatric Pharmacy
Kewanee, IL
06.2018 - 12.2018
- Compounded customized medications based on specific patient needs and physician prescriptions.
- Implemented quality control measures to enhance accuracy and safety of compounded products. Supervised routine monitoring process and entered adequate records in database.
- Tracked inventory, ordered equipment and supplies and stocked gowning cabinets with excess products.
- Developed successful working relationships with suppliers, ensuring timely delivery of high-quality raw materials.
- Calculated batch records for final batch weight, needed volume, simple metric conversions and raw materials measured.
- Ensured sterile conditions within the compounding environment through rigorous adherence to cleaning protocols.
- Collaborated with healthcare providers to develop tailored therapeutic plans for patients with unique needs.
Director of Pharmacy Services
Galesburg Cottage Hospital
Galesburg, IL
09.2009 - 05.2018
- Led development and implementation of pharmacy service strategies to enhance patient care delivery.
- Optimized medication management processes, ensuring compliance with regulatory standards and best practices.
- Directed pharmacy operations, supervising a multidisciplinary team to improve workflow efficiency.
- Established collaborative relationships with medical staff to promote safe and effective medication use.
- Managed budgetary oversight for pharmacy services, aligning resources with strategic goals.
- Implemented clinical programs that improved patient outcomes and reduced medication errors.
- Facilitated training sessions for pharmacy staff, enhancing knowledge of pharmaceutical practices and technologies.
- Oversaw regulatory compliance, ensuring all aspects of pharmacy practice adhered to state and federal guidelines.
- Recruited trained, and mentored a high-performing team of pharmacists and support staff.
- Championed continuous improvement initiatives resulting in streamlined operations and increased productivity levels within the pharmacy department.
Education
Bachelor of Science - Pharmacy
St. Louis College of Phamacy
St Louis, MO05-1994
Skills
- Pharmaceutical calculations
- Medication management
- Compounding medications
- Pharmacokinetics analysis
- Pharmacy automation systems
- Drug utilization review
- Drug interactions monitoring
- Customer service and communication skills
- Dispensing medications
- Prescription filling
Timeline
Long-Term Care Staff Pharmacist
Critical Care Pharmacy
03.2020 - Current
Pharmacist
Walgreen's Pharmacy
06.2019 - 03.2020
Staff Pharmacist
Preferred Pediatric Pharmacy
06.2018 - 12.2018
Director of Pharmacy Services
Galesburg Cottage Hospital
09.2009 - 05.2018
Bachelor of Science - Pharmacy
St. Louis College of Phamacy