Melanie Moravec
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Social Services Specialist II
Missouri Department of Social Services
08.2024 - Current
- Assist families to attain and maintain stability through appropriate casework, home management or referral for. more skilled counseling treatment.
- Assist families to attain and maintain stability through appropriate casework, home management or referral for more skilled counseling treatment.
- Represent Children’s Division during court hearings and other meetings related to case work.
- Respond to the needs of children in their homes and throughout the community, providing transportation, if needed.
- Investigate allegations from reports that are called into the Child Abuse and Neglect Hotline Unit.
- Utilize Casenet, Missouri Sex Offender Registry, and other databases to find background information when needed.
- Identified community resources to support clients.
- Educated clients on available resources, empowering them to make informed decisions about their care plans.
- Safeguard privacy & confidentiality.
- Improved service delivery by conducting thorough assessments and developing tailored intervention plans.
- Streamlined documentation processes, ensuring accurate record-keeping and timely reporting.
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Developed strong partnerships with local schools, healthcare providers, law enforcement agencies, and other organizations to enhance overall service provision.
- Supported clients'' mental health needs through referrals to appropriate providers or facilitating therapeutic interventions as needed.
- Assisted clients with crisis intervention, providing immediate support and coordinating necessary resources for stabilization.
- Promoted family stability by working closely with parents to develop effective parenting strategies and communication skills.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Youth Services Worker
Missouri Department of Social Services
03.2024 - 08.2024
- Provide awareness supervision to youth, with responsibility for their person conduct, care, and therapy.
- Monitor activity, behavior, and movement of youth both within a residential/day treatment setting or while escorting youth off grounds; physical program contacts as necessary.
- Supervise youth in residential/day treatment facilities in the performance of work activities and during recreational and religious activities; conducts inspections for health and safety hazards.
- Assist youth with their personal issues and refer issues to the group in accordance with the principles of the program.
- Maintained a safe and welcoming environment for all participants by enforcing rules, guidelines, and conflict resolution strategies.
- Observe and keep staff informed daily of significant behavioral conditions known about an individual and/or the group.
- Maintain professional boundaries, modeling a reasonable, respectful, and professional demeanor at all times.
- Interact positively with youth, families, co-workers, management, and the public.
- Enhanced youth engagement by developing and implementing interactive activities and programs.
- Prepare reports regarding each client's adjustment and progress; maintain youth records.
- Administer medication to youth.
- Intervene in youth medical emergencies defined as the ability to perform first-aid interventions for youth including, but not limited to Cardiopulmonary Resuscitation (CPR).
- Transport and escort youth in everyday and emergency situations.
- Work on shifts and attend mandatory meetings during the evening, overnight, or daytime hours as assigned by the supervisor and respond to facility emergencies.
- Report all hours worked and absences accurately and in accordance with attendance policies and facility guidelines.
- Log work time daily in accordance with policy and submit timesheets to supervisor as directed.
- Employees may also assist in the educational program.
- Perform other tasks as assigned.
- Served as a positive role model for youths in our care, demonstrating empathy, respect, and understanding through every interaction.
- Improved communication between staff and youths by organizing regular meetings and feedback sessions.
Distribution Center Associate
Grainger
07.2022 - 03.2024
- GGS (Grainger Global Services) Outbound – Utilize order picker lift to fulfill orders for other distribution centers, focusing on safety and quality while also meeting productivity standards.
- On call for Flow Desk – utilizing several computer systems to set up workday for an average of 50 associates.
- Pulling work for the day, assigning work when needed, managing trailers being moved in and out.
- GUS (Grainger US) Inbound – Check in product that arrives at the facility via FedEx or other containers.
- Operate powered industrial equipment to move product when needed or put product away in assigned locations utilizing a Taylor Dunn, Tugger, Order Picker or electric pallet jack.
- Focus on safety and quality to meet productivity standards.
- Contributed to a positive work environment by consistently demonstrating punctuality, professionalism, and strong communication skills.
- Reduced order errors through diligent inventory management and product inspection.
- Assisted in training new associates, sharing knowledge of best practices for successful operations.
- Ensured accurate inventory counts through regular cycle counting and system updates.
- Collaborated with team members to optimize workflows and improve overall productivity in the distribution center.
- Safeguarded company assets by following security protocols and reporting any suspicious activities or discrepancies.
- Maintained a clean and organized workspace by adhering to warehouse safety standards.
Human Resource Specialist
Southwest Key Programs
11.2021 - 04.2022
- Maintain a Region consisting of 10 Programs for children in South Texas.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Communicate with Program directors, employees and teammates regarding employees FMLA/ADA and return to work status.
- Managed 200-250 claims.
- Knowledgeable in Microsoft Word, Excel, PowerPoint, and Adobe.
Civilian Specialist- Classification Officer
Johnson County Sheriff's Office
02.2017 - 11.2021
- Responsible for the assessment and placement of inmates by entering their information into multiple databases including REJIS, KASPER, KCIJS, JIMS, and III to find their entire criminal history.
- Analyzed entire criminal history to collect all convictions and behaviors to allow for proper placement into the correct custody housing level to create a safe and secure environment for the staff and inmates in the Detention Center.
- Investigated further if more information was needed to receive all valid and accurate data regarding each inmate.
- Write memos/segregation orders when necessary.
- Reassessments are completed at appropriate times.
- Assist in the Booking lounge when coverage is needed: Communicate with multiple city and county agencies for information needed regarding subjects in custody, enter inmate information into computer system for processing, run personal information through multiple databases, handle confidential information, and monitor Inmates, keeping a log of their behavior, etc.
Mail Carrier
United States Postal Service
08.2014 - 02.2017
- Delivered mail/packages
- Provided fast, accurate service to customers
Intern
Kansas City Kansas Police Department
08.2015 - 10.2015
- Worked with CSI to collect evidence at crime scenes, and used proper methods of handling and storing evidence to preserve the items
- Citizen’s Academy
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Head Cashier
Lowe’s Home Improvement
02.2010 - 08.2014
- Managed cashiers on the front-end department
- Performed daily tasks given by management such as entering data into the computer, calling customers about orders, resolving issues with different orders/projects
- Started as cashier from 2010-2011
- Promoted to Head Cashier in 2011
Lenexa Police Department
05.2013 - 06.2013
- Ride with patrol officers to calls of service
Education
Graduate Certificate - Homeland Security
Park University
Parkville, MO05.2020
Associate of Arts - Music
Kansas City Kansas Community College
Kansas City, KS05.2017
Bachelor of Arts - Spanish, Criminal Justice
Park University
Parkville, MO12.2015
Skills
- Homelessness prevention
- Mental health awareness
- Disability services
- Family support
- Documentation proficient
- Trauma-informed care
- Multitasking
- Teamwork and collaboration
- Maintaining client records
- Problem-solving
- Time management
- Attention to detail
Timeline
Social Services Specialist II
Missouri Department of Social Services
08.2024 - Current
Youth Services Worker
Missouri Department of Social Services
03.2024 - 08.2024
Distribution Center Associate
Grainger
07.2022 - 03.2024
Human Resource Specialist
Southwest Key Programs
11.2021 - 04.2022
Civilian Specialist- Classification Officer
Johnson County Sheriff's Office
02.2017 - 11.2021
Intern
Kansas City Kansas Police Department
08.2015 - 10.2015
Mail Carrier
United States Postal Service
08.2014 - 02.2017
Lenexa Police Department
05.2013 - 06.2013
Head Cashier
Lowe’s Home Improvement
02.2010 - 08.2014
Graduate Certificate - Homeland Security
Park University
Associate of Arts - Music
Kansas City Kansas Community College
Bachelor of Arts - Spanish, Criminal Justice
Park University
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