Deirdre Carroll
Staten Island,NY
Summary
Detail-oriented manager with extensive experience fostering positive relationships and ensuring compliance in both healthcare and government sectors. Proven expertise in relationship building, problem resolution, and team collaboration, with a track record of successfully negotiating contracts. Committed to leveraging strong interpersonal and communication skills to drive successful outcomes and support organizational goals. Personable and strategic thinker passionate about driving organizational success and fostering collaborative team environments. Possesses a deep understanding of leadership principles and financial management, along with strong skills in project oversight and strategic planning. Ability to deliver impactful results through innovative solutions and effective team leadership, prepared to make a significant contribution to your organization.
Overview
23
23
years of professional experience
Work History
Director, Provider Relations Department
PRINCETON PHYSICIANS' ORGANIZATION
03.2010 - 11.2024
- Built strong networks with physicians and insurers, enhancing collaboration and efficiency
- Led Provider Relations team, by building strong partnerships with contracted insurance carriers
- Negotiated contracts, and ensured compliance while driving organizational growth and maintaining regulatory governmental standards
- Resolved contract disputes swiftly between providers and insurance carriers
- Negotiated favorable insurance terms, boosting membership benefits and quality initiatives
- Managed the onboarding procedures for new providers, ensuring prompt updates and accurate reimbursements
- Conducted training for staff using PowerPoint
Performance Auditor, Audit & Analysis Department
OFFICE OF THE METROPOLITAN TRANSIT AUTHORITY (MTA) INSPECTOR GENERAL
07.2001 - 03.2010
- Planned, conducted, and reported on assigned projects; developed the knowledge necessary to lead/participate in OIG audits and analyses
- Wrote detailed memorandums relating to all inquiries and responses from interviews conducted with MTA or external personnel
- Briefed MTA agency officials and OIG senior management conveying findings and recommendations
- Assured the competence, sufficiency, and reliability of analyses to support conclusions and recommendations and build them into report themes
- Observed operations at MTA agency locations throughout the MTA service area
Education
Associates - Business Management
College of Staten Island
Staten Island, NYSkills
- Relationship Building
- Government Compliance
- MS Office Suite
- Team Collaboration
- Negotiations
- Recruitment
- Training
- Staff Supervision
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
Timeline
Director, Provider Relations Department
PRINCETON PHYSICIANS' ORGANIZATION
03.2010 - 11.2024
Performance Auditor, Audit & Analysis Department
OFFICE OF THE METROPOLITAN TRANSIT AUTHORITY (MTA) INSPECTOR GENERAL
07.2001 - 03.2010
Associates - Business Management
College of Staten Island
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