Melanie S. Mosby
Lone Jack,MO
Summary
Perceptive Systems Analyst adept at designing innovative IT solutions and enhancing existing systems with new features. Committed to improving business productivity and efficiency. Specialize in applying technical expertise to develop insightful solutions applicable to current business practices.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Database Administrator/Compliance Manager
The Whole Person, Inc
01.2015 - 07.2017
- Manage a staff of 4 in the Compliance Department who process investigations into program compliance and Medicaid fraud in association with payroll and billing as well as management of the file room.
- Processed Quarterly and Annual 704 Reports for Federal and State grant purposes.
- Managed record requests from Missouri Department of Health and Senior Services and Missouri Medicaid Audit and Compliance Unit.
- Data mined for inconsistencies in reporting data and implemented policies of efficiency to minimize error including designing workflows and meta data labeling in preparation for the new Enterprise Content Management system.
- Designed scripts in Crystal Reports to produce financial reports for payroll and taxes.
- Implemented an all-in-one solution for Electronic Visit Verification, Payroll, Billing and Case management through HHA Exchange.
- Point person for troubleshooting many company-wide issues on an everyday basis with such as Microsoft Office, Adobe Acrobat E-Forms, and IT needs.
- Established compatibility with third party software products by developing program for modification and integration.
- Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Designed strategic plan for component development practices to support future projects.
- Managed creative projects from concept to completion while managing outside vendors.
- Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Director of Support Systems
The Whole Person, Inc
01.2013 - 01.2015
- Managed and designed the implementation of new processes and systems and the upkeep of current software to support the company's growth and quality of service delivery to consumers.
- Attend state quarterly meetings to stay up-to-date with Consumer Directed Services Program changes.
- Administered company access to CyberAccess, E-Verify, Family Care Safety Registry, Employee Disqualification List, CYMA, EMOMED, Amber Clinic Manager, New Hire Reporting web site, Skylight, MITC, HHA Exchange, Global Cash Card System).
- Backup Payroll Administrator in processing staff payroll and paying taxes through QuickBooks, Paycor and company bank.
- Utilized a pipe and filter model to find bottlenecks and enable measurement of system resource usage and process behavior at boundary limits of all operations.
- Recommended architectural improvements, design solutions and integration solutions.
- Provided methodologies for object-oriented software development and efficient database design.
Payroll Manager
The Whole Person, Inc
01.2010 - 01.2013
- Managed CDS payroll and Medicaid billing functions for consumers using Microsoft Office, CYMA, and Amber Clinic Manager.
- Managed a staff of eight who paid and billed Medicaid biweekly (over 1000) time sheets.
- Assisted staff with customer service calls from employers and attendants.
Payroll Specialist
The Whole Person, Inc
01.2002 - 01.2010
- Complete payroll functions for consumers of the Missouri Medicaid Program, Consumer Directed Services using Microsoft Office and ADP Pay Expert.
- Perform customer service for both consumers and attendants.
- Assist co-workers in the completion of their job duties.
Release Specialist
James B Nutter Co
01.2001 - 01.2002
- Processed the release of loans with other companies and local county entities.
- Entered data entry of loans.
- Handled customer service phone calls.
Office Secretary / Designer
Extreme Signs
01.2000 - 01.2001
- Performed all Payroll and Accounting functions using Quick Books.
- Helped design and create vinyl signage.
- Assisted with inventory.
- Handled customer service phone calls.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Streamlined and enhanced the corporate accounting and operations system.
Education
Network Telecommunications Classes - undefined
Penn Valley Community College
Kansas City, MO1999
Associate of Applied Science -
Blue River Community College
Independence, MissouriSkills
Extensive Microsoft Office knowledge Work well in challenging environments and situations Resourceful and quick learner Attention to detail Leadership and teamwork skills Organizational skills Database design Excellent problem-solving abilities System upgrades Data backup and retrieval Brand development Excellent communication skills Excellent diagnostic skills
Affiliations
- American Payroll Association
- HRcertification
- New Horizons CLC
- Skillsoft
Certification
- Microsoft Certification: Programming with Visual Studio 2010
- Access 2010 Programming with VBA, Access 2010 I, Access 2010 II
- Crystal Reports XI Mastery
- Payroll Administration Certifications: Fundamental Payroll Certification (APA), Payroll Management, Payroll Reporting Requirements, Payroll Wage/Hour, Paycheck Administrative Skills.
Timeline
Database Administrator/Compliance Manager
The Whole Person, Inc
01.2015 - 07.2017
Director of Support Systems
The Whole Person, Inc
01.2013 - 01.2015
Payroll Manager
The Whole Person, Inc
01.2010 - 01.2013
Payroll Specialist
The Whole Person, Inc
01.2002 - 01.2010
Release Specialist
James B Nutter Co
01.2001 - 01.2002
Office Secretary / Designer
Extreme Signs
01.2000 - 01.2001
Network Telecommunications Classes - undefined
Penn Valley Community College
Associate of Applied Science -
Blue River Community College