Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Server

Melanie Mount

Fort Myers

Summary

Recent relocation to Fort Myers to pursue a graduate degree in Forensic Psychology at Nova Southeastern University demonstrates a strong commitment to advancing knowledge in the field. A professional background in childcare and the hospitality industry has fostered exceptional communication, adaptability, and time management skills. Experience as a nanny provided valuable insights into human behavior, emotional regulation, and developmental needs—essential foundations for a career in behavioral health. The fast-paced environment of hospitality further honed the ability to multitask, maintain composure under pressure, and deliver outstanding service, all of which will be leveraged in future endeavors within the behavioral health sector.

Overview

8
8
years of professional experience

Work History

Server

On the Bay at Matanza's
Fort Myers Beach, FL
09.2025 - 04.2026
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
  • Trained new servers on menu offerings, service standards, and point-of-sale systems.

Cocktail Server

Dave and Busters
San Diego
01.2022 - 01.2023
  • Demonstrated strong multitasking skills, problem-solving under pressure, and effective communication with diverse teams and clientele.
  • Delivered exceptional guest service in a high-traffic, high-sales restaurant, balancing speed, accuracy, and professionalism during peak hours.
  • Excellent interpersonal and communication skills.

Nanny

Christy Vaill
Fort Myers
01.2018 - 01.2022
  • Provided attentive, full-time care for children ranging from infants to school-aged, ensuring safety, health, and emotional well-being.
  • Supported early childhood development through age-appropriate educational games, sensory play, and reading, fostering emotional and cognitive growth.
  • Responded calmly and effectively to medical needs and emergency situations; CPR/First Aid certified.

Education

Bachelor of Psychology -

Florida Gulf Coast University
01.2022

Minor - Forensic Studies

Florida Gulf Coast University
01.2022

Skills

  • Proficient in managing multiple tasks
  • Conflict resolution strategies
  • Flexible problem-solving
  • Efficient time management
  • Consistent work performance
  • Collaborative teamwork

LANGUAGE

English

Timeline

Server

On the Bay at Matanza's
09.2025 - 04.2026

Cocktail Server

Dave and Busters
01.2022 - 01.2023

Nanny

Christy Vaill
01.2018 - 01.2022

Minor - Forensic Studies

Florida Gulf Coast University

Bachelor of Psychology -

Florida Gulf Coast University
Melanie Mount