Melanie Myers
Roland,OK
Summary
Efficient Medical Biller and Coder known for productivity and ability to complete tasks swiftly. Specialize in medical coding standards, billing software, and insurance claims management. Excel at time management, problem-solving, and communication, ensuring seamless billing processes and accurate coding practices.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Medical Biller and Coder
Family Medical Care
Fort Smith, AR
05.2021 - Current
- Reviewed patient charts to ensure accurate coding and billing, minimizing claim rejections.
- Processed medical claims for various insurance providers, ensuring timely reimbursement.
- Communicated with healthcare providers to clarify information and resolve issues.
- Directed all activities within the revenue cycle to optimize efficiency.
Front Office Supervisor
Arkansas Heart Center
Fort Smith, Arkansas
05.2018 - 07.2020
- Supervised front office staff to streamline patient check-in processes.
- Managed patient inquiries and resolved issues to improve overall service quality.
- Coordinated scheduling for patient appointments and follow-up visits to optimize staff workflow.
- Implemented office policies to maintain compliance with healthcare regulations.
Receptionist/Patient Financial Counselor
Executive Park Surgery Center
Fort Smith, AR
06.2015 - 10.2017
- Greeted patients and visitors warmly upon arrival at the surgery center.
- Processed patient intake forms and verified insurance information accurately.
- Facilitated communication between medical staff and patients to enhance service delivery.
PBX Operator
Sparks Regional Medical Center
Nesmith, AR
01.2013 - 10.2014
- Operated multi-line phone systems to manage incoming and outgoing calls.
- Coordinated interdepartmental communications to enhance operational efficiency.
- Maintained compliance with hospital policies while managing confidential information to protect patient privacy.
Customer Service Representative
United States Postal Service, USPS
Fort Smith, AR
02.1999 - 02.2009
- Educated customers on product features and services available to ensure timely deliveries.
- Maintained product knowledge to assist customers confidently.
- Cultivated strong customer relationships, fostering loyalty and encouraging repeat business.
Education
Certificate Medical Chart Auditor
American Academy of Professional Coders
Salt Lake City, UT 01.2025 - 01.2026
Certificate - Certified Physician Practice Management
American Academy of Professional Coders
Salt Lake City, UT 12.2020 - 05.2021
Diploma In Medical Billing And Coding - Medical Billing And Coding Specialist
Ashworth University School of Allied Health
Norcross, GA 08.2013 - 03.2014
Skills
- Medical coding
- Claims processing
- Billing software
- Audit compliance
- Claim resolution
- Healthcare regulations
- Denial management
- Revenue cycle management
Timeline
Certificate Medical Chart Auditor
American Academy of Professional Coders
01.2025 - 01.2026
Medical Biller and Coder
Family Medical Care
05.2021 - Current
Certificate - Certified Physician Practice Management
American Academy of Professional Coders
12.2020 - 05.2021
Front Office Supervisor
Arkansas Heart Center
05.2018 - 07.2020
Receptionist/Patient Financial Counselor
Executive Park Surgery Center
06.2015 - 10.2017
Diploma In Medical Billing And Coding - Medical Billing And Coding Specialist
Ashworth University School of Allied Health
08.2013 - 03.2014
PBX Operator
Sparks Regional Medical Center
01.2013 - 10.2014
Customer Service Representative
United States Postal Service, USPS
02.1999 - 02.2009