Melanie Nelson
New Lenox,Ill
Summary
Caring Nursing Student possesses a calm disposition and excellent crisis management abilities. Skillful in documenting accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies and a strong passion for helping others. Additionally, experienced in clinical expertise, leadership skills, and technical expertise. Proficient in updating charts, monitoring medications, and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Student Nurse Extern
SSM Health St. Mary's Hospital
05.2023 - Current
- Worked alongside experienced nursing professionals to learn new procedures.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Maintained comfort and safety of each patient through careful monitoring and knowledge application.
- Attended medical procedures to increase nursing expertise and advance training.
Restaurant Hostess
3 Corners Grill & Tap
05.2021 - 08.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted guests and sat customers at tables or in waiting areas.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Restaurant Hostess
Fox's Pizza & Irish Pub
09.2019 - 04.2020
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Supported serving staff, food runners, and bussers to keep dining room presentable and ready for guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Education
Some College (No Degree) - Nursing
Maryville University of Saint Louis
St Louis, MOSkills
- Time Management and Prioritization
- Humble and Generous
- Reliable and Trustworthy
- Self-Motivated
- Attention to Detail
- Warm and Welcoming
- Multitasking and Prioritization
- Creative Problem Solving
- Active Listening and Communication
- Flexible and Adaptable
- Delegation and Motivation
- Direct Patient Care
- First Aid
- IV Setup
- Critical Thinking
- Clear Patient Communication
- Patient Care Assessment
- Monitoring Vital Signs
- Equipment Sterilization
- Medical Documentation
- Blood Draw and Sample Collection
- Immunizations and Vaccinations
- Patient Condition Monitoring
- Compassionate and Caring
- Care Plan Implementation
- Patient Evaluation
- Standards Administration
- Nursing Assistance
Additional Information
- Childhood cancer survivor of Rhabdomyosarcoma
- College Softball player
- Earned sportsmanship award 4 years consecutively in high school
Timeline
Student Nurse Extern
SSM Health St. Mary's Hospital
05.2023 - Current
Restaurant Hostess
3 Corners Grill & Tap
05.2021 - 08.2021
Restaurant Hostess
Fox's Pizza & Irish Pub
09.2019 - 04.2020
Some College (No Degree) - Nursing
Maryville University of Saint Louis
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