Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Ocanas

Rosharon,Texas

Summary

Dynamic and dedicated Student Worship Leader at New Hope Church, skilled in fostering collaboration and enhancing worship experiences through diverse music and multimedia. Proven ability in mentoring musicians and managing resources effectively, while emphasizing personal spiritual growth and community building within the team. Strong musicality and effective communication drive impactful worship planning.

Overview

4
4
years of professional experience

Work History

Student Worship Leader

New Hope Church
11.2023 - 07.2025
  • Enhanced worship experience by incorporating diverse music styles and multimedia elements in services.
  • Promoted an atmosphere of collaboration among different ministry areas within the church by partnering with youth groups or other departments on joint initiatives.
  • Managed audio-visual equipment, ensuring optimal sound quality and presentation during worship services.
  • Assisted in developing budgets for the student worship program, effectively allocating resources to support growth initiatives.
  • Recruited and trained new musicians, continually expanding the talent pool available for worship services.
  • Increased diversity within the worship team by actively seeking out musicians from various cultural backgrounds, fostering a more inclusive environment for all congregation members.
  • Incorporated creative arts into worship services, engaging congregation members through visual storytelling elements such as drama or dance.
  • Implemented efficient rehearsal schedules, maximizing team productivity while respecting individual time commitments.
  • Emphasized the importance of spiritual growth through personal devotion and prayer, modeling a healthy relationship with God for team members to emulate.
  • Fostered a sense of community within the worship team, organizing regular team-building events and gatherings.

Front of House Employee

Chick-fil-A
11.2022 - 02.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.

Restaurant Hostess

Los Cucos Mexican Cafe
03.2022 - 06.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Back of House Team Member

Chick-fil-A
05.2021 - 02.2022
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Assisted with training new BOH staff members on established processes and goals.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
  • Maintained and sanitized service stations, prep areas, and countertops.

Education

Manvel High School
Manvel, TX
05.2023

Skills

  • Mentoring relationships
  • Pastoral care
  • Instrumental expertise
  • Song selection
  • Stage presence
  • Event organization
  • Strong musicality
  • Personal spiritual growth
  • Worship planning
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Effective communication
  • Relationship building

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Student Worship Leader

New Hope Church
11.2023 - 07.2025

Front of House Employee

Chick-fil-A
11.2022 - 02.2023

Restaurant Hostess

Los Cucos Mexican Cafe
03.2022 - 06.2022

Back of House Team Member

Chick-fil-A
05.2021 - 02.2022

Manvel High School

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