Melanie O’Desky
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational and problem solving skills. Prioritizes a positive attitude, and prefers a friendly, and humorous workplace. Works well under stress, and excels in a fast pace environment.
Overview
2
2
years of professional experience
Work History
Seasonal Coaching Staff Member
Kim’s Gym
06.2022 - 08.2023
- Led groups of children safely through variety of camp activities.
- Collaborated with other coaches to create and execute game plans.
- Assessed strengths and weaknesses of group to develop valuable techniques and increase preparedness.
Hostess
Juliet Italian Kitchen
04.2021 - 07.2023
- Greeted customers upon arrival and provided friendly presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly.
- Accommodated special seating requests for guests to enhance satisfaction.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Snow Cone Truck Employee
Sno Ride
09.2021 - 01.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Opened and closed the business, along with surrounding shared land.
Education
High School Diploma -
Austin Community College
Austin, TX06.2023
Skills
- Building Relationships
- Cleaning and Sanitation
- Dining Customer Service
- Dining Room Monitoring
- Hospitality Service Expertise
- Familiar with Toast, Square, and Open Table
Timeline
Seasonal Coaching Staff Member
Kim’s Gym
06.2022 - 08.2023
Snow Cone Truck Employee
Sno Ride
09.2021 - 01.2022
Hostess
Juliet Italian Kitchen
04.2021 - 07.2023
High School Diploma -
Austin Community College
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