Melanie O’Donnell
Minneapolis,MN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Goodbye Blue Monday Coffee House
12.2022 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Controlled line and crowd with quick, efficient service.
Food Service Worker
Hogan Brothers
08.2021 - 11.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Food Service Worker
Tandem Bagels
03.2021 - 11.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Northfield High School
Northfield, MN06.2023
Skills
- Opening and Closing Duties
- Beverage Preparation
- Cash Handling
- Friendly and Outgoing
- Adaptability
- Menu Memorization
- New Hire Training
- Latte Art
Timeline
Barista
Goodbye Blue Monday Coffee House
12.2022 - 01.2024
Food Service Worker
Hogan Brothers
08.2021 - 11.2022
Food Service Worker
Tandem Bagels
03.2021 - 11.2022
High School Diploma -
Northfield High School
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