Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Management Analyst
U.S, Development
2019.10 - Current
Analyze and evaluate effectiveness of programs and objectives with shared service providers
Analyzing and making recommendations on variety of information system designs for shared service providers
Delegation of Authority liaison for entire department
Interact daily with over 10 different program offices to provide assistance with shared service provider issues or concerns.
Established standard operating procedures for Delegation of Authority
Developing, implementing, and interpreting metrics for evaluation of shared service providers
Direct and develop integrated project teams or other workgroups to advance acquisition initiatives
Experienced in SharePoint site
Run reports in OBI
Participated in testing for G-Invocing system
Experienced in performing analytical duties supporting planning and development of administrative aspects.
Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity
Set and monitored effective financial policies to analyze company financial strengths and weaknesses and propose corrective actions
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
Founded performance- and merit-based evaluation system to assess staff performance
Communicated business performance, forecasts and strategies to investors and shareholders
Directed technological improvements, reducing waste and business bottlenecks
Oversaw budgets, payroll, and accounts payable and receivable
Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions
Worked closely with audit team to hedge against or mitigate operational risks
Analyzed operational issues and implemented corrective action to maximize profits
Conducted detailed analysis of company financial information and oversaw preparation of related reports
Authored, evaluated and reviewed reports to highlight company financials to key stakeholders
Directed budget development, budgetary controls and recordkeeping to make informed financial decisions
Developed future financial plans to inform critical decision-making related to spending cuts, rightsizing labor force and timing planned business investments
Managment Analyst
U.S. Department Of Housing And Urban Development
2014.03 - 2019.10
Change Management process
Support for New Core Project – Shared Service Provider Solution
Reorganized HUD function requirements with special emphasis to HUD specific
Attend all functional meetings
Participate in requirements phase by attending all SME’s meetings to document “as is” and business processes requirements
Schedule and coordinate meetings with senior staff
Technical support to staff
Analyzes current and projected programs
Develops options, recommendations, and conclusions on program performance
Research to improve programs
Analyzes management information requirements to develop reporting system
Perform general support work such as research, collection, and tracking of data and program information
Experienced in performing analytical duties supporting planning and development of administrative aspects
Experienced in planning and coordinating meetings for ACFOs and supervisors
Assist other team members in completing training forms and travel
Preparation of spreadsheets and presentations utilizing MS Excel and PowerPoint
Provide excellent customer service to all customers
Valuable team player
Ensure work is submitted promptly
Ensure work is submitted before deadline.
Evaluated current processes to develop improvement plans
Produced detailed and relevant reports for use in making business decisions
Gathered, documented, and modeled data to assess business trends
Compiled research data and gave professional presentations highlighting finds and recommended optimizations
Management Analyst
U.S. Department Of Housing Urban And Development
2011.12 - 2014.03
Staff
HUD On-boarding team
CFO HR liaison
Prepare recruitment packages
Prepare crediting plans, job analysis, and position descriptions
In charge of the weekly HR meeting
Schedule and coordinate meetings with senior staff
Develops options, recommendations, and conclusions on program performance
Oversee the Pathway students and make sure timecards are completed and submitted in a timely manner
Process HR actions such as promotion, details, reassignments and etc
Process awards
Keep track of award dates using Excel to make sure formulas are correct
Overall administrative office management (to include, mail management, phone coverage, filing, faxing, and copying)
Provide staff assistance with projects and assignments
Attending staff meetings
Prepare memorandum and correspondence
Issue Delinquency Travel Card Report
Ensure Fed Traveler has correct employee data
Preparation of spreadsheets and presentations utilizing MS Excel and PowerPoint
Serves as a member of the social committee planning events for OCFO
Overseer of the Pathway Program (Students)
Provide excellent customer service to all customers
A valuable team player
Ensure work is submitted in a timely manner
Ensure work is submitted prior to the deadline
Freedom of Information Act (FOIA) Liaison Concurrence
SCEP Student
U.S Department Of Housing And Urban Develoment
2010.06 - 2011.12
Overall administrative office management (to include, mail management, phone coverage, filing, faxing, and copying)
Provide staff assistance with projects and assignments
Management of staff calendar
Attending staff meetings
Prepare memorandum and correspondence
Issue Delinquency Travel Card Report
Preparation of spreadsheets and presentations utilizing MS Excel and PowerPoint
Serves as alternate for CFO office carrier, delivering daily status reports, journals, dated monthly statements, time-sensitive inter-office mail, and local mail
Provide training coordinator assistance with processing training forms
Provide HR Coordinator assistance with preparing recruitments, reassignments, and memorandum
Serves as a member of the social committee planning events for OCFO.
Identified and resolved problems through root cause analysis and research
Performed system analysis, documentation, testing, implementation, and user support for platform transitions
Validated results and performed quality assurance to assess accuracy of data
Supported creation of detailed, technical financial models to value potential acquisition targets
Devised and implemented processes and procedures to streamline operations
Created and managed project plans, timelines and budgets
Developed and updated tracking spreadsheets for process monitoring and reporting
Conducted regular reviews of operations and identified areas for improvement
Frequently inspected production area to verify proper equipment operation
Evaluated staff performance and provided coaching to address inefficiencies
Developed effective improvement plans in alignment with goals and specifications
Gathered, organized and input information into digital database
Evaluated customer needs and feedback to drive product and service improvements
Collected, arranged, and input information into database system
Performed budget analysis to control expenditures and predict future budget needs
Assessed data modeling and statistics to integrate high-level business processes with data rules
Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims
Conducted workplace compliance training to reduce liability risks and operate effectively
Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals
Conducted system analysis and implementation to maintain and improve computer systems
STEP Student
U.S Department Of Housing And Urban Development
2009.09 - 2010.06
STEP program
Responsibilities include:
Overall administrative office management (to include, mail management, phone coverage, filing, faxing, and copying)
Provide staff assistance with projects and assignments
Management of staff calendar
Attending staff meetings
Prepare memorandum and correspondence
Preparation of spreadsheets and presentations utilizing MS Excel and PowerPoint
Serves as an alternate for CFO office carrier, delivering daily status reports, journals, dated monthly statements, time-sensitive inter-office mail, and local mail.
STEP Student
U.S Department Of Housing And Urban Development
2009.06 - 2009.09
Overall administrative office management (to include, mail management, phone coverage, filing, faxing, and copying)
Provide staff assistance with projects and assignments
Management of staff calendar
Attending staff meetings
Prepare memorandum and correspondence
Preparation of spreadsheets and presentations utilizing MS Excel and PowerPoint
Four Competencies
Attention to Detail
When performing work and conscientious about attending to detail
Customer Service
Works with clients and customers in order to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information makes clear and convincing oral presentations; listens to others and responds appropriately
Problem Solving
Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Managed time efficiently in order to complete all tasks within deadlines
Demonstrated respect, friendliness and willingness to help wherever needed
Organized and detail-oriented with a strong work ethic
Used critical thinking to break down problems, evaluate solutions and make decisions
Identified issues, analyzed information and provided solutions to problems
Developed and maintained courteous and effective working relationships
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Worked well in a team setting, providing support and guidance
Worked effectively in fast-paced environments
Excellent communication skills, both verbal and written
Passionate about learning and committed to continual improvement
Proved successful working within tight deadlines and a fast-paced environment
Strengthened communication skills through regular interactions with others
Adaptable and proficient in learning new concepts quickly and efficiently
Paid attention to detail while completing assignments
Worked flexible hours across night, weekend and holiday shifts
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Cultivated interpersonal skills by building positive relationships with others
Education
Associate degree - Business Administration
Sanford-Brown College
Vienna, VA
11.2011
Diploma -
Charles Herbert Flowers High School
Springdale, MD
5.2008
Skills
Infrastructure Planning
Performance Optimization Strategies
Financial Management
Corrective Actions
Timeline
Management Analyst
U.S, Development
2019.10 - Current
Managment Analyst
U.S. Department Of Housing And Urban Development
2014.03 - 2019.10
Management Analyst
U.S. Department Of Housing Urban And Development
2011.12 - 2014.03
SCEP Student
U.S Department Of Housing And Urban Develoment
2010.06 - 2011.12
STEP Student
U.S Department Of Housing And Urban Development
2009.09 - 2010.06
STEP Student
U.S Department Of Housing And Urban Development
2009.06 - 2009.09
Associate degree - Business Administration
Sanford-Brown College
Diploma -
Charles Herbert Flowers High School
Similar Profiles
NICOLE SALAZARNICOLE SALAZAR
Account Executive at U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENTAccount Executive at U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
Leadership Development Coordinator at U.S. Coast Guard Leadership Development CenterLeadership Development Coordinator at U.S. Coast Guard Leadership Development Center
Information Technologist Specialist at U.S. Department of Housing and Urban DevelopmentInformation Technologist Specialist at U.S. Department of Housing and Urban Development