Melanie Ojeda Castillo
Greenbelt,MD
Summary
Dynamic professional with a proven track record in office administration and customer service, notably at Western Express, Inc. Fluent in English and Spanish, excels in managing sensitive information and can handle fast paced and stressful work situations.
Overview
2
2
years of professional experience
Work History
Administrator
Western Express, Inc.
Upper Marlboro, MD
02.2023 - 08.2024
- In charge of preparing important paperwork to send out to workers and made sure all paperwork came back signed.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Sales Associate
TJ Max
Greenbelt, MD
11.2022 - 02.2023
- Organized racks and set up shelves to maintain store visual appeal and engage customers.
- Handled cash transactions efficiently and answered any questions that customers might have.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Business Administration
Prince George's Community College
Upper Marlboro, MDHigh School Diploma - General
Don Bosco Cristo Rey High-school
Takoma Park, MD05.2021
Skills
- Customer Service
- Fluent in English and Spanish
- Organized
- Fast Learner
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
Timeline
Administrator
Western Express, Inc.
02.2023 - 08.2024
Sales Associate
TJ Max
11.2022 - 02.2023
Business Administration
Prince George's Community College
High School Diploma - General
Don Bosco Cristo Rey High-school