Melanie Oles-Graham
Pagosa Springs,CO
Summary
Dynamic professional with extensive experience at Durango 9-R School District, excelling in budget management and proactive recruitment. Proven ability to enhance team collaboration and streamline office administration. Skilled in Microsoft Excel and motivated by achieving high satisfaction rates among staff and students through effective communication and attention to detail.
Education professional prepared for role of Substitute Coordinator with background in managing substitute teacher placements and ensuring operational efficiency. Known for strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Exhibits excellent organizational and communication skills, valued traits in educational environments.
Experienced with managing substitute teacher schedules and ensuring seamless classroom operations. Utilizes strong organizational skills to handle last-minute changes and maintain efficiency. Track record of effective communication and collaboration with school staff and administrators.
Overview
16
16
years of professional experience
Work History
Substitute Coordinator
Durango 9-R School District
10.2020 - 12.2024
- Assisted in budget management related to substitute staffing, tracking expenditures, and identifying cost-saving measures where appropriate.
- Supported district-wide initiatives by ensuring adequate coverage for professional development days or other special events requiring additional staffing resources.
- Increased school satisfaction with the quality of substitutes by conducting thorough interviews and background checks prior to hiring.
- Mitigated staff shortages during peak absence periods through proactive recruitment efforts and maintaining a robust pool of qualified substitutes.
- Maintained a high level of confidentiality when handling sensitive personnel information related to hiring decisions, performance evaluations, or disciplinary actions involving substitutes or school staff members.
- Facilitated strong communication between schools and substitute teachers by implementing a user-friendly online platform that allowed for easy posting of job assignments, tracking of completed work, and sharing of important information.
- Streamlined the onboarding process for newly hired substitutes, providing comprehensive training materials and resources to ensure their success in classroom settings.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed monthly payroll reports for the all the Substitute and leave usage for the District.
Admin Assistant to the Depart in Human Resources
Durango 9-R School District
07.2018 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Kids Camp Coordinator -District Wide- After School
Durango 9-R School Distict
08.2017 - 10.2020
- Led groups of children safely through variety of camp activities.
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
- Collaborated with fellow staff members to design engaging programming that catered to diverse age groups and skill levels.
San Juan UniServe Program Assistant
Colorado Education Association
08.2017 - 10.2020
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Union programs and associated activities.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
- Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
- Volunteered to help with special projects of varying degrees of complexity.
Preschool Paraprofessional
Durango School District 9-R
08.2008 - 08.2017
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Participated actively in ongoing professional development workshops to enhance knowledge of best practices in early childhood education.
- Contributed to a cohesive team atmosphere within the preschool, collaborating closely with colleagues to achieve common goals.
- Assisted lead teacher in creating individualized lesson plans to accommodate diverse learning needs and abilities.
- Fostered a love for learning in young students by introducing age-appropriate educational games, puzzles, and interactive materials.
Education
No Degree - Early Childhood Education
Colorado Community College
Durango, CONo Degree - Early Childhood Education
Salt Lake Community College
Salt Lake City, UTSkills
- Motivational skills
- Scheduling expertise
- Time management
- Attention to detail
- Team collaboration
- File organization
- Office administration
- Microsoft Excel
- Scheduling appointments
- Documentation and recordkeeping
- Data entry
- Inbound phone call handling
- Data collection
Timeline
Substitute Coordinator
Durango 9-R School District
10.2020 - 12.2024
Admin Assistant to the Depart in Human Resources
Durango 9-R School District
07.2018 - 10.2020
Kids Camp Coordinator -District Wide- After School
Durango 9-R School Distict
08.2017 - 10.2020
San Juan UniServe Program Assistant
Colorado Education Association
08.2017 - 10.2020
Preschool Paraprofessional
Durango School District 9-R
08.2008 - 08.2017
No Degree - Early Childhood Education
Colorado Community College
No Degree - Early Childhood Education
Salt Lake Community College
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