Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANIE OLSEN

Lake Tomahawk,WI

Summary

Highly-skilled professional with a solid background in administrative support positions and years of experience in public service. Experienced in bookkeeping and accounting, which include organizing and managing various administrative requirements. Ability to efficiently complete tasks with a self-motivated nature and sound judgment. Strong technical abilities in software and applications, data entry, and document preparation. Thorough understanding of office policies, procedures, and legalese. Ability to communicate effectively and maintain positive working relationships. Solid skills in public relations and service excellence. Recognized for being adept at acquiring new skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience

Work History

Regional Sales Manager

QT Fabrics
10.2023 - Current
  • Engage with clients to identify needs and foster a positive experience.
  • Conduct product demonstrations to capture more sales.
  • Enter orders and maintain accurate records of contact and sales activities.
  • Search, identify, and establish both potential and inactive accounts. Develop supportive relationships through in-person visits..
  • Develop efficient routes in the assigned territory and schedule appointments accordingly.
  • Evaluate customer feedback, inquiries, and complaints regarding products, sales, and service and provide prompt resolution.
  • Prioritize and organize tasks to efficiently accomplish goals.
  • Participate in team meetings, contribute ideas, and provide feedback to management and team members regarding various topics.
  • Achieve regional sales objectives.
  • Generate detailed monthly expense reports.
  • Prepare and organize sales materials.
  • Represent the company at industry trade shows.

Official Court Reporter

State of Wisconsin
08.2006 - 10.2023
  • Write court proceedings verbatim, using stenograph machine and computer-aided software.
  • Prepared official transcripts of court proceedings to meet state laws and adhere to instructions from presiding judge.
  • Gathered and analyzed case files and researched case law, statutes, decisions, legal articles, and codes.
  • Reviewed and edited transcripts for clarity and proper use of grammar and punctuation, ensuring the accuracy of each transcript, and contributing to a fair and just legal process.
  • Collaborated with judicial staff to clarify procedural requirements and enhance courtroom efficiency.
  • Developed strong relationships with legal professionals.
  • Managed time-sensitive projects successfully, prioritizing tasks for optimal productivity under tight deadlines.
  • Ability to work independently, maintain confidentiality and professionalism, and provide a positive service to colleagues and the public.

Education

Credits - Paralegal Studies

Madison College
Madison, WI
01.2013

Associate's degree - Judicial Reporting

Madison Area Technical College
Madison, WI
05.2006

Skills

  • Experience collaborating with leadership professionals
  • Proficient in office policies
  • Organizational skills
  • Demonstrates critical thinking
  • Multitasking and prioritization
  • Positive attitude and professionalism
  • Adaptable and reliable

Timeline

Regional Sales Manager

QT Fabrics
10.2023 - Current

Official Court Reporter

State of Wisconsin
08.2006 - 10.2023

Credits - Paralegal Studies

Madison College

Associate's degree - Judicial Reporting

Madison Area Technical College
MELANIE OLSEN