Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Orellana

Newhall

Summary

Energetic and dependable customer service professional with 4 years experience in leadership, cash handling, and fast paced environments. Skilled at fostering a welcoming atmosphere, building rapport with guests, and motivating teams to deliver exceptional service. Proven ability to handle high-volume operations with a positive attitude.

Overview

4
4
years of professional experience

Work History

Restaurant Busser

El Trocadero
Santa Clarita
08.2024 - Current
  • Cleared and set tables promptly for incoming guests.
  • Maintained cleanliness of dining areas throughout service shifts.
  • Supported team members during busy service periods as needed.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Followed safety and sanitation guidelines in accordance with local health regulations.

Cashier/Sales Associate

Fire Sale Outlet
Newhall
05.2024 - 11.2024
  • Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Stocked shelves with merchandise when needed.
  • Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
  • Issued receipts, refunds, credits, or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organize promotional displays, or arrange merchandise on counters or tables to promote sales.

Shift Leader

Six Flags Magic Mountain
Santa Clarita
07.2021 - 05.2024
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Monitored employee performance and provided feedback for improvement.
  • Coached team members to increase productivity and reduce workplace accidents.

Sales Associate

Walmart
Stevenson Ranch
09.2022 - 11.2022
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Conducted inventories on a regular basis to track stock levels.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Cosmetology Certification -

Newberry School of Beauty
Granada Hills, CA
07-2025

High School Diploma -

William S. Hart High School
Newhall, CA
05-2022

Skills

  • Cash register operation
  • Food safety practices
  • Customer service
  • Team leadership
  • Staff training and development
  • Working under pressure
  • Team collaboration

Languages

Spanish
Professional

Timeline

Restaurant Busser

El Trocadero
08.2024 - Current

Cashier/Sales Associate

Fire Sale Outlet
05.2024 - 11.2024

Sales Associate

Walmart
09.2022 - 11.2022

Shift Leader

Six Flags Magic Mountain
07.2021 - 05.2024

Cosmetology Certification -

Newberry School of Beauty

High School Diploma -

William S. Hart High School

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