Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Ortiz

Arlington,Virginia

Summary

Ambitious Receptionist equipped to handle front desk operations, greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages, and routing mail to recipients. Positive nature with excellent people skills. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated to hands-on experience in administrative roles. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

5
5
years of professional experience

Work History

Receptionist

felix auto Service
Falls Church, Virginia
02.2022 - 08.2024
  • I worked there on the weekends
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders, and verifying receipt of supplies.

Receptionist

Fairfax Radiology
Fairfax, VA
08.2023 - 02.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • I worked on closing the office and leaving things ready for the next day

Babysitter

self employed
Arlington , Virginia
07.2019 - 06.2021
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Helping older children with homework assignments as directed by parents.
  • I worked at an APS public school
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.

Education

High School Diploma -

Wakefield High School
Arlington, VA
06-2022

Associate of Science - Health Sciences

Northern Virginia Community College
Alexandria, VA

Skills

  • Organization skills
  • Document Control
  • Verbal and written communication
  • Greeting and Seating Clients
  • Supply Management
  • Scheduling
  • Data Entry
  • Scheduling appointments
  • Positive and professional
  • Calendar Management

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Fairfax Radiology
08.2023 - 02.2024

Receptionist

felix auto Service
02.2022 - 08.2024

Babysitter

self employed
07.2019 - 06.2021

High School Diploma -

Wakefield High School

Associate of Science - Health Sciences

Northern Virginia Community College
Melanie Ortiz