Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Osborn

Post,Texas

Summary

Dynamic educator and service professional with a proven track record at Post ISD and Papa D's. Excelled in classroom management and customer service, fostering strong relationships and creating supportive environments. Demonstrated critical thinking and a positive role model, significantly enhancing student and customer experiences. Skilled in lesson planning and serving, consistently achieving positive outcomes.

Overview

29
29
years of professional experience

Work History

Teacher

Post ISD
08.1995 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Ice Cream Server

Papa D's
05.2019 - 03.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Established a rapport with regular customers, fostering a sense of community and loyalty to the establishment.
  • Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
  • Collaborated with management to develop marketing and promotional activities.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High School Diploma -

Post High School
Post, TX

Bachelor of Science - College of Education

Texas Tech University
Lubbock, TX
05.1995

Skills

  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Motivating students
  • Positive Role Model and Mentor
  • Build Strong Relationships
  • Serving

Timeline

Ice Cream Server

Papa D's
05.2019 - 03.2022

Teacher

Post ISD
08.1995 - Current

High School Diploma -

Post High School

Bachelor of Science - College of Education

Texas Tech University
Melanie Osborn