Everything Faith, Family, Food and Art related
Melanie Panichelle
Levittown
Summary
Professional administrator with strong background in academic records management and student services. Proven ability to streamline processes and support institutional goals. Strong focus on team collaboration and delivering results, adaptable to changing needs. Skilled in data analysis, regulatory compliance, and effective communication. Reliable and goal-oriented, known for fostering supportive and efficient work environment.
Overview
10
10
years of professional experience
Work History
Assistant Registrar
Bucks County Community College
08.2019 - 09.2024
- Responsible for processing outgoing official and unofficial transcripts requests. Maintaining academic history files and records, enrollment and education verifications including 3rd party requests. Assumed clerical duties and office manager functions.
- Coordinated student registration processes, ensuring compliance with FERPA and institutional policies and process.
- Position requires cross department communication.
Specialized Support-Transcript Specialist
Bucks County Community College
08.2019 - 11.2022
- Point person for internal and external contacts related to information regarding services offered by the Registrar’s office. Duties include reception, scheduling, project work, phone, emails and office records. Responsible for processing and releasing official and unofficial transcripts, enrollment and education verifications through National Clearinghouse. Invoices are rendered, payments collected, denies release of transcripts with notification along with parent portal access requests. Trouble shooting requests while providing outstanding customer service.
Senior Specialized Support-Public Safety
Bucks County Community College
12.2017 - 08.2019
- Lead support personnel for statewide public safety training. High-volume fast paced office which supports an estimated 3,400 courses and 60,000 student registrations annually. Daily functions include accounts receivable, travel reimbursements, course registrations, issue instructor contracts, sponsor organizations. Notably, top 5 public safety training facility in the U.S.
Specialized Support-Test Proctor
Bucks County Community College
10.2014 - 12.2017
- Administered and proctored a wide variety of computer-based and paper and pencil standardized exams ensuring compliance with academic integrity policies. Light clerical duties to ensure optimal test security. Facilitate between students and faculty.
Education
Bachelor of Science - Teaching Certification in Special Education and Elementary Education
Immaculata University
Malvern, PA01.2011
Bachelor of Science Degree - Food Service Management
Immaculata University
Malvern, PA01.2008
Skills
- Higher education experience
- Record keeping proficiency
- Academic advising
- Enrollment and education verifications
- Teamwork and collaboration
- Organizational skills
- Microsoft office
- Multiple database systems
- Reliability
- Excellent communication
Interests
Timeline
Assistant Registrar
Bucks County Community College
08.2019 - 09.2024
Specialized Support-Transcript Specialist
Bucks County Community College
08.2019 - 11.2022
Senior Specialized Support-Public Safety
Bucks County Community College
12.2017 - 08.2019
Specialized Support-Test Proctor
Bucks County Community College
10.2014 - 12.2017
Bachelor of Science Degree - Food Service Management
Immaculata University
Bachelor of Science - Teaching Certification in Special Education and Elementary Education
Immaculata University