Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Parmer

Mesquite,NV

Summary

Service-oriented with 20+ years background in customer service. Trained in POS systems. Core competencies include fast learner, ability to count change with positive attitude as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. High standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

2025
2025
years of professional experience

Work History

Owner/Nail Tech

Nails by Mel
10.1995 - Current
  • Clean and sanitize tools and work environment
  • Schedule client appointments and accept payments
  • Remove previously applied nail polish, using liquid remover and swabs
  • Clean customers' nails in soapy water, using swabs, files, and orange sticks
  • Shape and smooth ends of nails, using scissors, files, or emery boards
  • Apply undercoat and clear or colored polish onto nails with brush
  • Advise clients on nail care and use of products and colors
  • Assess the condition of clients' hands, remove dead skin from the hands and massage them
  • Soften nail cuticles with water and oil, push back cuticles, using cuticle knife, and trim cuticles, using scissors or nippers
  • Brush powder and solvent onto nails and paper forms to maintain nail appearance and to extend nails, then remove forms and shape and smooth nail edges using rotary abrasive wheel
  • Maintain supply inventories and records of client services
  • Treat nails to repair or improve strength and resilience by wrapping, or provide treatment to nail biters
  • Roughen surfaces of fingernails, using abrasive wheel
  • Promote and sell nail care products
  • Attach paper forms to tips of customers' fingers to support and shape artificial nails
  • Polish nails, using powdered polish and buffer
  • Whiten underside of nails with white paste or pencils
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.

Server

Big Hole BBQ
07.2021 - 10.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Answered customers' questions, recommended items, and recorded order information.

Bartender Server

Cooks
06.2018 - 04.2019
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.

Waitress/Hostess/Bartender/Cashier

JJs BBQ
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Take orders from patrons for food or beverages
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Clean tables or counters after patrons have finished dining
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Inform customers of daily specials
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
  • Escort customers to their tables
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Provide guests with information about local areas, including giving directions

Cashier/Bartender/Slot Attendant/Cook

Dottys Casino
06.2011 - 01.2012
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers entering establishments
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Sort, count, and wrap currency and coins
  • Exchange money, credit, and casino chips, and make change for customers
  • Count money and audit money drawers
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine
  • Work in and monitor an assigned area on the casino floor where slot machines are located
  • Listen for jackpot alarm bells and issue payoffs to winners
  • Perform minor repairs on slot machines, such as clearing coin jams
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
  • Ask customers who become loud and obnoxious to leave, or physically remove them
  • Clean glasses, utensils, and bar equipment
  • Check identification of customers to verify age requirements for purchase of alcohol
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
  • Serve wine, and bottled or draft beer
  • Take beverage orders from serving staff or directly from patrons
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Verify that prepared food meets requirements for quality and quantity
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
  • Take food and drink orders and receive payment from customers
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously
  • Wash, cut, and prepare foods designated for cooking

Education

Nail Technician - Manicuring

Excelsis Beauty School
Idaho Falls, ID
09-1995

High School Diploma -

Teton High School
Driggs, ID
06-1991

Skills

  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Clerical
  • Critical Thinking
  • Writing
  • Time Management
  • Computers and Electronics
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Cleanliness
  • Point of sale operation

Timeline

Server

Big Hole BBQ
07.2021 - 10.2024

Bartender Server

Cooks
06.2018 - 04.2019

Cashier/Bartender/Slot Attendant/Cook

Dottys Casino
06.2011 - 01.2012

Owner/Nail Tech

Nails by Mel
10.1995 - Current

Waitress/Hostess/Bartender/Cashier

JJs BBQ

Nail Technician - Manicuring

Excelsis Beauty School

High School Diploma -

Teton High School

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Melanie Parmer