Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Noon Supervisor/Teacher's Aide
Ronald Reagan Elementary School
Eastvale, CA
07.2023 - Current
Supported teachers by providing additional instruction in group settings.
Assisted teachers in preparing materials for instruction and classroom activities.
Provided support to students by monitoring their progress, answering questions, and helping with assignments.
Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
Supervised and monitored students during lunch and recess; ensured that all students followed school rules and regulations.
Developed positive relationships with faculty, staff, and parents; communicated effectively with fellow aides, supervisors and teachers.
Customer Service Representative
Rapid Response Monitoring
Corona, CA
05.2018 - 09.2019
Monitored site operations remotely via alarm monitoring systems ensuring all operations are within acceptable levels of performance.
Responded promptly to calls from alarm monitoring companies regarding alarms activated onsite.
Verified accuracy of data entered into databases related to alarm monitoring activities.
Utilized GPS to locate individuals in need of help
Communicated with Fire, Police and Medical personnel to ensure proper authorities were dispatched
Days Inn & Suites
Days Inn By Wyndham
Modesto, CA
06.2014 - 01.2018
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Processed payments from customers for room charges and incidentals.
Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Provided information about the hotel's amenities, services and surrounding areas to guests.
Maintained daily records of room availability and rates.
Resolved customer complaints in a timely manner while following company policies and procedures.
Education
High School Diploma -
Lee V. Pollard
Corona, Ca
06-2010
Skills
Interpersonal Relationships
Childhood Development and care
Classroom Organization
Customer Service
Data Entry
Payment processing
Timeline
Noon Supervisor/Teacher's Aide
Ronald Reagan Elementary School
07.2023 - Current
Customer Service Representative
Rapid Response Monitoring
05.2018 - 09.2019
Days Inn & Suites
Days Inn By Wyndham
06.2014 - 01.2018
High School Diploma -
Lee V. Pollard
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