Melanie Perez
Summary
Experienced Manager with a recent bachelor's degree in Health Administration. Proven track record of effectively managing teams and implementing efficient processes. Skilled in using programs such as Epic and demonstrated adaptability during the pandemic. Currently pursuing a Masters in Public Administration and Policies. Passionate about delivering exceptional healthcare services and driving organizational success.
Overview
8
8
years of professional experience
Work History
Nursing Office Assistant (Temp)
Montefiore Medical Center
08.2023 - 01.2024
- Interacted with team by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to ensure efficient scheduling.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Submitted employee payroll (kronos) documentation weekly to avoid errors and kept employees paid accurately and on time.
Food Service/Patient Service Manager
New York Presbyterian Hudson Valley Hospital
11.2019 - 07.2023
- Successfully managed team of over 8 employees.
- Increased sales in café by 20% by expanding vegan options.
- Improved patient scores by implementing use of patient satisfaction surveys.
- Organized events for Executive Leaders.
- Recruited several employees for Diversity Club established with other departments in 2020.
- Trained new employees and supervisors.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in hospital's transition to EPIC in 2021.
Assistant Store Manager
Aldi
03.2016 - 04.2020
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Developed and mentored over 5 employees, successfully transitioning them into managerial roles.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Payroll (Kronos).
Education
Master of Public Administration and Policy -
American University
01.2025
Bachelor Of Science Health Administration -
University of Phoenix
08.2023
Skills
- Professional Development
- Leadership
- Team Management
- Data Analysis
- Proficient in Microsoft Systems
- Effective verbal and written communication
- Strategic Planning
- Critical thinking
- Solution-oriented
- Proficient with telephone systems
Languages
Spanish
Native or Bilingual
Timeline
Nursing Office Assistant (Temp)
Montefiore Medical Center
08.2023 - 01.2024
Food Service/Patient Service Manager
New York Presbyterian Hudson Valley Hospital
11.2019 - 07.2023
Assistant Store Manager
Aldi
03.2016 - 04.2020
Master of Public Administration and Policy -
American University
Bachelor Of Science Health Administration -
University of Phoenix
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