Melanie Peterson
Lafayette,TN
Summary
With a proven track record at Walmart and a knack for elevating customer experiences, I excel in retail environments, showcasing expertise in retail merchandising and exceptional teamwork. My background includes enhancing product knowledge and customer service, significantly contributing to store success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Walmart
Lebanon , TN
07.2021 - Current
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
Assembler
Flex Technologies
Lafayette, TN
06.2017 - 03.2020
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
Retail Sales Associate
Target
Mount Juliet, TN
05.2010 - 06.2012
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Retail Sales Associate
JCPenney
Mount Juliet, TN
07.2007 - 01.2010
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Substitute Teacher
Macon County Schools
Lafayette, TN
09.1999 - 07.2003
- Provided instruction and guidance to students in the absence of a regular teacher.
- Assisted with classroom management issues when needed.
Education
Associate of Applied Science - Education
Volunteer State Community College
Gallatin, TN04-2007
Skills
- Stock replenishment
- Product knowledge
- Independent judgement
- Teamwork
- Point of sale operation
- Retail merchandising expertise
- Department reset
- Customer service
Certification
- Certificate in Communication skills.
- Certificate in Removing Barriers to Educational Success.
- Certificate in Soft Skills.
- Certificate on Drug abuse and Violence.
- Certificate in Digital literacy.
- Certificate on personal finance.
- Certificate in Health and wellness.
- Certificate in Individual excellence.
Timeline
Retail Sales Associate
Walmart
07.2021 - Current
Assembler
Flex Technologies
06.2017 - 03.2020
Retail Sales Associate
Target
05.2010 - 06.2012
Retail Sales Associate
JCPenney
07.2007 - 01.2010
Substitute Teacher
Macon County Schools
09.1999 - 07.2003
Associate of Applied Science - Education
Volunteer State Community College
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