Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melanie Peterson

Melanie Peterson

Deming

Summary

Experienced facilities management professional prepared to ensure efficient, safe, and well-maintained environments. Strong focus on team collaboration and achieving results, with reliable and adaptive approach. Skilled in project coordination, vendor management, and budget oversight, demonstrating commitment to operational excellence. Known for effective problem-solving and exceptional organizational abilities.

Overview

12
12
years of professional experience

Work History

Community Building Facilities Coordinator

Nooksack Indian Tribe
06.2024 - 02.2025
  • Manage building rental schedule, process reservation requests, and ensure agreements are completed.
  • Perform routine preventative maintenance and repairs on plumbing, electrical, structural, and interior systems.
  • Coordinate with Housing Director for electrical servicing and specialized contractor work.
  • Managed vendor relationships, negotiating contracts for service agreements and supplies.
  • Conducted regular inspections to identify repair needs and ensure compliance with safety regulations.
  • Set up and maintain spaces for community events; supervise temporary event staff and remain on-site during events.
  • Maintain cleanliness of facility, including floors, windows, walls, and waste disposal.
  • Monitor facility conditions, address deficiencies, and protect assets to ensure a safe, functional, and clean environment for all users.

Administrative Assistant/Receptionist

Nooksack Indian Tribe
01.2017 - 01.2024
  • Answering incoming telephone calls and directing those calls to the right person to speak with. Greet customers in a professional and polite way, directing them to the right staff member to be seen with. Managing and scheduling all community buildings on the calendar, along with assisting with walk through appointments at all the buildings. Making a list of repairs needed in or around the Administration building to forward to supervisor. Sorting through Tribal mail and correctly put it in the right department mail folder. Stamping and mailing out large amounts of mail. Lifting up to 25lbs or more of boxes or office furniture. Managing packages that come in for departments and contacting the right staff informing them about packages. Creating and managing Business License list and licenses for the tribe. Contacting outside businesses the tribe is in or may be in business with. Assisting Management with certain projects they may need help with. Working independently with little to no supervision.

Custodian

Nooksack Indian Tribe
01.2017 - 01.2017
  • Sweep, mop, waxing, and polish floors. vacuuming and shampooing carpets. dust and polishes furniture. Collects and empties wastebaskets; cleans trash disposal containers (as needed). Deep cleaning, and maintaining maintenance such as painting, changing light bulbs. Follows instructions regarding the use of chemicals and supplies. Practice excellent customer service skills at all times to include, but not limited to addressing clients and employee needs courteously and promptly. Ensure that necessary supplies are available and reports to supervisor when supplies are low for timely ordering. Makes list and forwards to supervisor of repairs that are needed to facilities, equipment, carpets, etc. Cleans windows, deck areas and storage units

Security Officer

Northwood Casino
01.2016 - 01.2017
  • Patrolling and monitoring activities on casino floor. Monitoring surveillance cameras to watch out for any disruptions or unlawful activities in casino parking lot. Providing professional detailed reports on daily activities and any incidents that may have occurred to management. Using provided communication devices such as two-way radios in a clear and concise manner. Performing CPR or first aid when needed. Dealing with physical labor such as changing the currency in slot machines.

Cocktail Server

Northwood Casino
01.2015 - 01.2016
  • Assisted with greeting and seating customers as required. Cleaned and organized lounge furniture as needed. Adhered to restaurant uniform and attendance policies. Made special cocktail suggestions to customers as requested. Aided bartender in cocktail preparation as required. Addressed and fulfilled special customer requests when possible. Collected and returned dirty glassware and dishes to washing area.

Lounge Server

Nooksack River Casino
01.2015 - 01.2016
  • Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude.

F&B Deli Cashier

Clearwater Casino
01.2014 - 01.2015
  • Greet guests and answer questions. Processes all food revenue transactions for the deli and satellite areas. Ability to be cross trained to work in the satellite areas. Provides food service and makes sales to gaming floor guests using the food cart. Assists guests with comps and food specials. Stock the condiments and maintains the deli beverage stations. Maintains the cleanliness of the deli dining and counter areas. Busses tables in the deli and clears food. Assists staff as needed with guest service. Performs cash handling tasks consistent with the F&B Cash Handling Procedures. Performs opening and closing procedures as outlined.

Keno Attendant

Nooksack River Casino
01.2014 - 01.2014
  • Responsible for the generation and sales of computerized tickets to customers who have provided written documentation of numbers desired. Responsible for the Collection of accurate cash from Keno ticket sales and control of cash banks assigned. Provide accurate cash pay out to winning Keno ticket holders. Ensure receipt and recording of all cash transactions. Responsible for adhering to Title 31 procedures and gaming regulations. Responsible for paying winning Keno tickets. Ensures the computer and Keno machines are clean. Report equipment malfunctions.

Buffet Server

Nooksack River Casino
01.2013 - 01.2014
  • Maintained cleanliness of tables and drink stations. Prepared drinks for guests. Made sure guests were satisfied with food and service. Learned how to cater to many different types of guests with many different needs. Provided service to the buffet guest by serving drink orders, suggesting buffet items, anticipating needs, and answering questions. Responsible to ensure station areas are fully served with appropriate supplies and needs. Performed service checks with each guest and works with the Serving Assistant to ensure that the needs of the guest are met.

F&B Deli Cashier

Clearwater Casino
01.2013 - 01.2013
  • Greet guests and answer questions. Processes all food revenue transactions for the deli and satellite areas. Ability to be cross trained to work in the satellite areas. Provides food service and makes sales to gaming floor guests using the food cart. Assists guests with comps and food specials. Stock the condiments and maintains the deli beverage stations. Maintains the cleanliness of the deli dining and counter areas. Busses tables in the deli and clears food. Assists staff as needed with guest service. Performs cash handling tasks consistent with the F&B Cash Handling Procedures. Performs opening and closing procedures as outlined.

Education

High School Diploma -

Olympic High School
Silverdale, WA

Associates of Arts - Business and Entrepreneurship

Northwest Indian College
01.2021

Skills

  • Communications – The ability to deal with internal and external customers or outside businesses at all levels via telephone, email and in person to ensure successful communication of actively listening and probing questions (Nooksack Indian Tribe, Clearwater Casino, Nooksack River Casino, Northwood Casino)

  • Problem Solving – Resolving in-depth queries in a businesslike manner, independently and with coworkers and customer input Fast learner and hands on training (Nooksack Indian Tribe, Clearwater Casino, Nooksack River Casino, Northwood Casino)

  • Team Player – Enjoys sharing knowledge and encouraging development of others to archive specific team and personal goals (Nooksack Indian Tribe, Clearwater Casino, Nooksack River Casino, Northwood Casino)

  • Computer Skills - Multi Line Phone, Customer Service, Cash Handling, Microsoft Word, Excel, Power Point, Outlook, Internet, Document Creations, Problem Solving, Researching & Organization

  • Critical thinking

  • Microsoft outlook

  • Scheduling

  • Follow-up skills

  • Administrative support

  • Prioritization

  • Clerical support

Timeline

Community Building Facilities Coordinator

Nooksack Indian Tribe
06.2024 - 02.2025

Administrative Assistant/Receptionist

Nooksack Indian Tribe
01.2017 - 01.2024

Custodian

Nooksack Indian Tribe
01.2017 - 01.2017

Security Officer

Northwood Casino
01.2016 - 01.2017

Cocktail Server

Northwood Casino
01.2015 - 01.2016

Lounge Server

Nooksack River Casino
01.2015 - 01.2016

F&B Deli Cashier

Clearwater Casino
01.2014 - 01.2015

Keno Attendant

Nooksack River Casino
01.2014 - 01.2014

Buffet Server

Nooksack River Casino
01.2013 - 01.2014

F&B Deli Cashier

Clearwater Casino
01.2013 - 01.2013

Associates of Arts - Business and Entrepreneurship

Northwest Indian College

High School Diploma -

Olympic High School

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Melanie Peterson