Melanie Philips
Fort Lauderdale,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager/Bartender
Capones Italian Pizzeria
11.2015 - 01.2023
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
Behavioral Health Technician
Directions Health Services
03.2010 - 04.2015
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Facilitated on-site activities, support groups, and outings for clients.
Assistant Manager
GFS Auto Body
01.2006 - 05.2010
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Associates Of Science - Behavioral Science
Broward College
Fort Lauderdale, FLBehavioral Health Technician/peer Specialist - Behavioral Science
Beacon Hill Technical College
Fort Lauderdale, FL06.2014
Skills
Organize
Responsible
Friendly
Firm but fair
Leader ship
Group facilitator
Motivational speaker
Computer savvy
Certification
Safe, serve
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I’m allowed 5 emotional minutes a day and the rest of the time I have to be gangster!
Timeline
Manager/Bartender
Capones Italian Pizzeria
11.2015 - 01.2023
Behavioral Health Technician
Directions Health Services
03.2010 - 04.2015
Assistant Manager
GFS Auto Body
01.2006 - 05.2010
Associates Of Science - Behavioral Science
Broward College
Behavioral Health Technician/peer Specialist - Behavioral Science
Beacon Hill Technical College
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