Melanie Pinto
Summary
A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offer excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
2
2
years of professional experience
Work History
Golisano Children Museum of Naples
Visitor Services Specialist
06.2021 - 08.2023
- Built personal relationships with guests to promote positive experiences
- Work at the front desk with entrance and memberships.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Sanitize toys and keep rotation in check
- Established positive relationships with tour members through fun and engaging conversation.
- Hostess and setup birthday parties
- Summer camp teacher assistance with grades k-2
- Assist with big profit events
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Education
Associate of Arts - Architectural Engineering
Florida SouthWestern State College
Naples, FL12.2025
High School Diploma -
Palmetto Ridge High School
Naples, FL05.2023
Skills
- Adaptability
- Organizational skills
- Visitor engagement
- Patience and empathy
- Time management
- Appointment Scheduling
- Problem-Solving Abilities
- Microsoft PowerPoint
- Customer Support
- Digital Graphics
- Social Media Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Golisano Children Museum of Naples
Visitor Services Specialist
06.2021 - 08.2023
Associate of Arts - Architectural Engineering
Florida SouthWestern State College
High School Diploma -
Palmetto Ridge High School
Similar Profiles
Yani DeBrewYani DeBrew
Desk Specialist Assistant at Conferences & Visitor ServicesDesk Specialist Assistant at Conferences & Visitor Services
Andrew HarrisAndrew Harris
Mesker Park Zoo at Visitor ServicesMesker Park Zoo at Visitor Services
Jeffery GrollerJeffery Groller
Facilities Shift Lead at Reno Sparks Convention and Visitor AuthorityFacilities Shift Lead at Reno Sparks Convention and Visitor Authority