Melanie Raumann
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Block Inc.
San Francisco, CA
05.2017 - 02.2024
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed and tracked executive and team expenses to meet company budget requirements
- Acted as the main point of contact, including taking notes, responding to emails, and interfacing with clients and external counsel
- Arranged all domestic and international travel for executives via Trip Actions and Navan
- Handled highly confidential information for the Legal and HR teams with urgency and discretion
- Full-cycle project management for business partners and team members, including team summits, hack weeks, and external speaker panels
- Hosted and facilitated New Hire Orientation and Diversity trainings
Office Manager / Executive Assistant
Third Love Inc.
San Francisco, CA
06.2014 - 04.2017
- Trusted business partner to the CEO, scheduling all internal/external meetings, travel logistics and expense reports.
- Acted as an intermediary between the CEO and other departments or outside organizations when needed.
- Spearheaded all office events, offsites, and investor meetings and office moves
- Managed all company vendors, contractors, led all facility projects including office remodels, improvements, vendor
- Maintained and managed monthly budgets for all office and employee-related expenses
- Assisted with new hire onboarding including workstation hardware set-up, and familiarization with all office operations
- Provided training to new hires on office policies and procedures.
Customer Service Lead
Athleta
San Francisco, CA
06.2013 - 06.2014
- Brought the Athleta brand to life delivering a positive and unique shopping experience for all customers
- Responsible for store operations and employee relations: staff training, team building, mentoring and supervision,
- Handling complex associate issues, and escalating as appropriate
- Worked with cross-functional business partners to determine store needs and completed action plans based on sales trends to improve sales
- Displayed and organized merchandise promotions in accordance with company directive.
Education
B.A. Communication Design, emphasis in Media Arts -
California State University, Chico
Skills
- Executive Support
- Calendar Management
- Travel Arrangements
- Project Management
- Customer Service
- Office Management
- Articulate and Well-Spoken
- Information Confidentiality
Timeline
Executive Assistant
Block Inc.
05.2017 - 02.2024
Office Manager / Executive Assistant
Third Love Inc.
06.2014 - 04.2017
Customer Service Lead
Athleta
06.2013 - 06.2014
B.A. Communication Design, emphasis in Media Arts -
California State University, Chico
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