Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Rayo

Valley Center,CA

Summary

Proven performer at Taco Bell Restaurant, adept in customer service and money handling, I enhanced customer satisfaction and loyalty through exceptional service and resolving complaints efficiently. Mentored new staff, improving team performance, and streamlined checkout processes, significantly reducing wait times. Demonstrated reliability and a strong work ethic, consistently exceeding productivity goals.

Overview

1
1
year of professional experience

Work History

Cashier

Taco Bell Restaurant
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

High School Diploma -

Escondido Charter High School
Escondido, CA
10.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Money Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Taco Bell Restaurant
01.2024 - Current

High School Diploma -

Escondido Charter High School
Melanie Rayo