Summary
Overview
Work History
Education
Skills
Timeline
Barista

Melanie Reardon

Bremerton,WA

Summary

Experienced with providing nutritional support in healthcare settings. Utilizes effective communication to ensure dietary compliance and patient satisfaction. Knowledge of meal preparation, dietary guidelines, and teamwork.

Overview

9
9
years of professional experience

Work History

Barista

West Hills Honda
03.2023 - 09.2023
  • Controlled fast paced environment, managing line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

Nutrition Service Aide II

CHI, Franciscan Health Care
04.2019 - 11.2019
  • Provided compassionate assistance to patients with physical limitations, assisting them during mealtimes as required.
  • Increased patient safety by adhering to strict sanitation guidelines during meal preparation and service.
  • Streamlined meal delivery process for improved efficiency, ensuring timely distribution of meals across the healthcare facility.
  • Demonstrated flexibility by adapting swiftly to changing schedules or dietary requests from patients while consistently delivering high-quality service.
  • Ensured continuous quality improvement through regular monitoring of patient feedback and implementing necessary changes in response to their needs.
  • Contributed to the creation of a positive dining atmosphere by engaging with patients in a polite and respectful manner, ensuring their comfort and satisfaction.

Service Writer

Heartland Toyota
01.2019 - 04.2019
  • Documented all call information according to standard operating policies and procedures
  • Updated records with details of customer interactions and transactions
  • Set up customer accounts in system and updated details to reflect current information
  • Prepared service orders, including documenting concerns, estimating time and costing out services
  • Invoiced customers and processed payments for services
  • Solicited sales of new or additional services or products
  • Referred unresolved customer grievances to designated departments for further investigation.

Retail Manager

Palmer Ordnance
07.2015 - 10.2018
  • Handled PII in a very demanding field. Ensuring all sensitive documents were handled, processed, and stored utilizing only approved methods.
  • Trained and mentored employees to maintain friendly demeanor, provide professional service and uphold company values
  • Regulated shrinkage and supported loss prevention objectives with close monitoring of store security protocols
  • Collaborated with store management to oversee and direct retail store operations
  • Managed cash drawer assignment and distribution and assisted with balancing and reconciling before and after shifts
  • Drafted weekly sales and inventory reports to inform management
  • Oversaw opening and closing duties and delegated tasks to promote efficient operations.

Nutrition Service Aide

CHI Franciscan Health Care
07.2014 - 07.2015
  • Met expected needs of nutrition services by reviewing diet plans and placing food orders
  • Verified patients received appropriate nourishment and meals based upon dietary requirements
  • Organized, delivered and picked up patient meal trays
  • Upheld strict confidentiality standards when handling sensitive patient information to maintain trust within the healthcare environment.
  • Maintained accuracy in meal tray assembly, ensuring consistency in compliance with patients'' dietary requirements.
  • Supported the healthcare facility''s mission by consistently delivering exceptional nutrition service that contributed to overall patient wellbeing.
  • Actively monitored food temperature throughout storage, preparation, and delivery processes to maintain food safety standards and prevent potential health risks.

Education

Diploma -

Olympic College
Bremerton, WA

Skills

  • Multitasking
  • Time management
  • Friendly and outgoing
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Safe food handling practices
  • Attention to detail
  • PII handling

Timeline

Barista

West Hills Honda
03.2023 - 09.2023

Nutrition Service Aide II

CHI, Franciscan Health Care
04.2019 - 11.2019

Service Writer

Heartland Toyota
01.2019 - 04.2019

Retail Manager

Palmer Ordnance
07.2015 - 10.2018

Nutrition Service Aide

CHI Franciscan Health Care
07.2014 - 07.2015

Diploma -

Olympic College

Similar Profiles

CREATE PROFILE
Melanie Reardon