Melanie Reas
Alexandria,VA
Summary
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
6
6
years of professional experience
Work History
Secretary
Pharmalink Corporation
06.2004 - 12.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Professional Medical Representative
Zuellig Pharma Incorporation
04.2003 - 05.2004
- Collaborated with marketing team to create engaging promotional materials for product launches and events.
- Exceeded assigned sales quotas consistently through diligent follow-up on leads, targeted prospecting, and strategic account planning.
- Increased prescription rates by delivering persuasive presentations to physicians and pharmacists.
- Established long-term relationships with key opinion leaders in the medical field, fostering trust and rapport.
- Enhanced patient care by providing detailed information on pharmaceutical products to healthcare professionals.
- Demonstrated expertise in product knowledge through continuous training sessions, webinars, and self-directed learning initiatives.
- Participated in team meetings to share best practices, discuss challenges, and brainstorm solutions for overcoming obstacles in the sales process.
- Developed strong working relationships with pharmacy staff, ensuring smooth order processing and timely delivery of medications to patients.
- Organized educational seminars for healthcare providers, increasing awareness of company products and their benefits in patient treatment plans.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Education
Physical Therapy
Emilio Aguinaldo College
Manila, Philippines04-2001
Skills
- Customer service
- Computer skills
- Office administration
- Verbal and written communication
- Organization
- Appointment scheduling
- Calendar management
- File management
- Schedule management
- Multi-line phone systems
- Supply restocking
- Minute taking
Timeline
Secretary
Pharmalink Corporation
06.2004 - 12.2008
Professional Medical Representative
Zuellig Pharma Incorporation
04.2003 - 05.2004
Physical Therapy
Emilio Aguinaldo College
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